Need pocket2 USB-C socket replacement (power)
758 1 2021-9-13
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FTrindade
lvl.2
Flight distance : 395456 ft
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Portugal
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Hello.

My do it all handle stopped recording the MIC and playing sound.
Also, if I connect the DJI mic adapter solo, it won't record.
Everything else (wifi, handle recognition, mic recognition etc.) is fine, even charging.

I looked at the USB-C connector at the bottom and I noticed a pin janked. there is something that burned there... maybe water in.
I have opened the Pocket2 and inspected everything and everything looks fine. There was, however humidity inside, that I could see because there was some white salt by the bottom end of the board.
I used it at the beach with the waterproof case (I am a scuba diver, I KNOW how to use underwater housings...) but some splatters must have come in contact with the usb-c, and damaged it.


So, how much to replace the USB-C bottom socket, please?
And how much time?

Thanks
I am from Portugal
+351965057726
___pocket2_02.jpg
2021-9-13
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi FTrindade. Thank you for reaching DJI Forum. I'm sorry to know that you've encountered an issue with your DJI Pocket 2. Please be advised that if there's an issue with the physical body of the unit or the unit had contact with water, it is recommended for us to send in, for a proper assessment and for it to undergo quality assurance. For further assistance on the request, you may kindly visit this link: https://www.dji.com/support We will send you an offer based on the results. You may kindly check the warranty period through this link: https://www.dji.com/service/policy, thank you.
2021-9-13
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