app disconnected, aircraft and and controller connected
587 8 2021-9-22
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Jus
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Estonia
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Need some help here. Mavic 2 is connecting with controller (green lights  + also flying) but app is not connecting no camera view working. Tried  with different phones.What to do? Is anyone had same problem?

2021-9-22
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DJI Natalia
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Hi there, could you show me a screenshot of the error message prompt in your app? I'd like to help you check it. Thanks.
2021-9-22
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yogi053
lvl.4
Flight distance : 7956778 ft
United Kingdom
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Will he get an error message if he has no display?
2021-9-22
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Jus
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Estonia
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DJI Natalia Posted at 9-22 01:11
Hi there, could you show me a screenshot of the error message prompt in your app? I'd like to help you check it. Thanks.

here it is
2021-9-22
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yogi053
lvl.4
Flight distance : 7956778 ft
United Kingdom
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Yep, I get it now.
2021-9-22
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Jus
New

Estonia
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no other error messages, just this one.
Picture attached where controller and drone are connected, but app is not working.
2021-9-22
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Jus
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Estonia
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What should i do now?
2021-9-22
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Jus
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Estonia
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Well, problem was that app didnt support Mavic Air 2.
App in google play store do NOT offer app to control Mavic Air 2, its only from dji website
2021-9-22
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DJI Natalia
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Jus Posted at 9-22 05:23
Well, problem was that app didnt support Mavic Air 2.
App in google play store do NOT offer app to control Mavic Air 2, its only from dji website

Hi there, the Mavic Air 2 uses the DJI FLY App, please download the latest DJI Fly app from our official website: https://www.dji.com/downloads/djiapp/dji-fly

If there are any other concerns, please feel free to let me know. Thanks.
2021-9-23
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