DJI go does not connect on IPAD 11Pro.
1004 2 2021-9-23
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Wieg1
lvl.2

Italy
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Someone managed to get DJI go to work with the new Ipad 11 mod. 2021 ..? It would appear to be a connection problem with the usb-C cable. With a previous version of the iPad everything works perfectly. I have tried several types of C cable to no avail.
2021-9-23
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DJI Stephen
DJI team
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Hello there Wieg1. I am sorry for the trouble this has caused and thank you for reaching out.  Upon checking the mobile device ( iPad 11 Pro ) on the recommended mobile device list for the DJI Go application. I am sorry to say that the said mobile device is not yet recommended for the said DJI application. There is a possibility that the iPad 11 Pro interface will be able to work on the DJI Go application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go application while in use For reference, I will be post a link where in you can check the recommended mobile devices for the DJI Go application. Thank you.

https://www.dji.com/downloads/djiapp/dji-go-3
2021-9-23
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. As you can see from the link below, the compatible device hasn't added iPad 11 Pro on it. We can not guarantee it will work perfectly with DJI GO for this reason. Could you please try to reinstall the APP through the link first? Or you can keep using the previous iPad if it is convenient to you.
https://www.dji.com/downloads/djiapp/dji-go-3
Your issue will be forwarded to our designated team as well. If you have any questions, please feel free to talk.
2021-9-23
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