asxpr
lvl.4
Flight distance : 71818 ft
Turkey
Offline
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DJI Stephen Posted at 10-6 22:04
Hi there asxpr. Thank you for the reply and for these information that you have given. After watching that you have posted. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.
This is Jonathan from DJI Technical Support.
This is a follow-up on your DJI Pocket 2.
Please do not worry, according to your description and your video, this issue might not be a product quality issue.
This phenomenon is actually a normal phenomenon based on our implementation strategy of motion lapse(To take a big step in the target direction and then back a small step to ensure that the shooting direction is correct, it is normal for the gimbal to shake).
Please feel free to get back to us if you have any further questions or suggestions.
Thanks for your understanding and support of DJI. Take care and have a nice weekend!
Best Regards
Jonathan
Thank you ) |
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