arizona mavic flyer
lvl.4
Flight distance : 1059072 ft
United States
Offline
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DJI Stephen Posted at 9-28 19:15
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device to see if the issue will still persist? Upon checking the said mobile device ( Samsung S20+ ) that your are using to fly on your DJI Air 2S and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Air 2S and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung S20+ will be able to work on the DJI Air 2S and with the DJI Fly application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Air 2S. For reference I will post a link where in you can check the recommended mobile devices for the DJI Air 2S ( https://www.dji.com/air-2s/downloads ). Thank you.
I get the lag on my Air2S and Smart Controller. If I yaw the video drops for a second and catches up. since their have been no updates for the Air2S, the Fly app, and the Smart Controller since July, isn't about time to fix these bugs? |
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