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187 9 9-28 08:58
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djiuser_6V581y09wiEM
lvl.1
Flight distance : 60951 ft
Greece
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Im currently having a Samsung 20+ and it seems it isnt compatible with Dji Air 2s.My screen lags a lot when i am in a video mode so i have to close and reopen the app several times to restore it.Any solution here??
9-28 08:58
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Flycaster
Captain
United States
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Make sure there is nothing else running in the background. And clear the cache for the app, and then retry...if the issue persists, try deleting the app, delete the cache, then re-install said app...
9-28 11:07
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RobZilla
First Officer
Flight distance : 214170 ft
United States
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+1 on suggestions from Flycaster. Also if you have another mobile device--  supported phone or tablet.
9-28 14:09
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jmb63
First Officer
Flight distance : 3535331 ft
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United States
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+2 on the suggestion to clear cache, running programs, anti-virus, etc. "Lean and mean" to run the Fly app...Also, check your phone's battery settings to ensure it isn't set for auto-optimization or battery saver.
9-28 17:30
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device to see if the issue will still persist? Upon checking the said mobile device (  Samsung S20+ ) that your are using to fly on your DJI Air 2S and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Air 2S and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung S20+ will be able to work on the DJI Air 2S and with the DJI Fly application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Air 2S. For reference I will post a link where in you can check the recommended mobile devices for the DJI Air 2S ( https://www.dji.com/air-2s/downloads ). Thank you.
9-28 19:15
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arizona mavic flyer
Second Officer
Flight distance : 534541 ft
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DJI Stephen Posted at 9-28 19:15
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device to see if the issue will still persist? Upon checking the said mobile device (  Samsung S20+ ) that your are using to fly on your DJI Air 2S and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Air 2S and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung S20+ will be able to work on the DJI Air 2S and with the DJI Fly application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Air 2S. For reference I will post a link where in you can check the recommended mobile devices for the DJI Air 2S ( https://www.dji.com/air-2s/downloads ). Thank you.

I get the lag on my Air2S and Smart Controller. If I yaw the video drops for a second and catches up. since their have been no updates for the Air2S, the Fly app, and the Smart Controller since July, isn't about time to fix these bugs?
9-28 19:18
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Geebax
Captain
Australia
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arizona mavic flyer Posted at 9-28 19:18
I get the lag on my Air2S and Smart Controller. If I yaw the video drops for a second and catches up. since their have been no updates for the Air2S, the Fly app, and the Smart Controller since July, isn't about time to fix these bugs?

They are not bugs, it is the nature of MPEG based streaming systems. All MPEG streams lag to some degree or other, when it happens badly it is because the display device is not receiving and processing the data fast enough.
9-29 15:08
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Mobilehomer
Second Officer
Flight distance : 1640079 ft
United States
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Geebax Posted at 9-29 15:08
They are not bugs, it is the nature of MPEG based streaming systems. All MPEG streams lag to some degree or other, when it happens badly it is because the display device is not receiving and processing the data fast enough.

Install the last file on this page, the one with ...118. This is the OFFICIAL beta version and works great for most users.

https://drive.google.com/drive/u ... pW_LB7UDL6GevH4WVg5
9-29 15:26
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Huginn Kenningar
First Officer
Flight distance : 31738960 ft
Spain
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Close all other apps that are running in the background and leave only the Fly app.
9-30 04:01
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arizona mavic flyer
Second Officer
Flight distance : 534541 ft
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Geebax Posted at 9-29 15:08
They are not bugs, it is the nature of MPEG based streaming systems. All MPEG streams lag to some degree or other, when it happens badly it is because the display device is not receiving and processing the data fast enough.

As I explained in my note, I did not have this problem with earlier versions of the Fly app. There is nothing else running on the SC. This is a DJI induced bug. They added it, they can take it away. It's time that this and other bugs are dealt with.
9-30 06:02
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