I've only had my OM5 2 weeks ago and the extension rod has broken away from the main body. I'm returning to the place where I brought it and getting a refund. Just wanted to let you be carefully as I didn't use excessive force.

Ouch hopefully its not a design fault or common issue,

Oh crap!!!!

you are so lucky can get refunded. In Indonesia, you will never get refund. Just say goodbye to your OM5 >.<

Hi, there. We apologize that you're experiencing difficulties, Please contact our support for a further help: http://www.dji.com/support
After creating a case, you can tell us your case number, we'll keep an eye on it and help you get an update.
If you have any other issue, please feel free to contact us.

DJI Gamora Posted at 2021-9-30 23:33
Hi, there. We apologize that you're experiencing difficulties, Please contact our support for a further help: http://www.dji.com/support
After creating a case, you can tell us your case number, we'll keep an eye on it and help you get an update.
If you have any other issue, please feel free to contact us.

Thank you for response and it happened to me and sending to DJI support CAS-9819095-N8S9T1

djiuser_yYSub5wzFGj4 Posted at 7-18 15:24
Thank you for response and it happened to me and sending to DJI support CAS-9819095-N8S9T1

Thanks for the case number, we will keep an eye on it. Please note to send back the device through the shipping label we provided.