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Flight data won't synch
124 5 9-30 18:30
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SHRED
lvl.2
Flight distance : 117923 ft
United States
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I have owned 2 DJI drones.
A P3A (sold) and my current M2Pro.

For some reason only my P3A is shown in my flight data records.

I can't figure out how to get the data from my M2Pro. I've had it since 2019 and never really looked before so i don't know if it was ever there. The P3A data is all there is.

The M2Prp is updated.

Any suggestions?
9-30 18:30
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DJI Gamora
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Hi, there. Thank you for reaching out. Just to confirm, are your P3A and M2P bound to the same account? Please log in to the account bound to M2P, then you can see the flight record. Hope this help.
9-30 19:13
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SHRED
lvl.2
Flight distance : 117923 ft
United States
Offline

DJI Gamora Posted at 9-30 19:13
Hi, there. Thank you for reaching out. Just to confirm, are your P3A and M2P bound to the same account? Please log in to the account bound to M2P, then you can see the flight record. Hope this help.

Thanks. I thought my DJI account covered whatever DJI drones i have or had? I never opened a separate DJI account.
9-30 19:36
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DJI Gamora
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SHRED Posted at 9-30 19:36
Thanks. I thought my DJI account covered whatever DJI drones i have or had? I never opened a separate DJI account.

Hi, there. Could you give us a screenshot of your Account- and Device? You can see it via open DJI Fly App-Enter [Profile] –> [Device Management] –> [Account and Device]. Thanks in advance.
9-30 23:20
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SHRED
lvl.2
Flight distance : 117923 ft
United States
Offline

DJI Gamora Posted at 9-30 23:20
Hi, there. Could you give us a screenshot of your Account- and Device? You can see it via open DJI Fly App-Enter  –> [Device Management] –> [Account and Device]. Thanks in advance.

I don't see that path in the Go4 app.
Screenshot_20211001-080426.jpg
Screenshot_20211001-080442.jpg
10-1 07:05
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SHRED
lvl.2
Flight distance : 117923 ft
United States
Offline

I figured it out.


I'm using 2 devices.

Android S21 and iPad Air 2.


I needed to sych the iPad data to the server then go to the S21 and retrieve the flight data.

10-3 08:08
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