Safwan
lvl.1
Flight distance : 107385 ft
United Arab Emirates
Offline
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Hi Everyone,
i was flying my Mavic air 2, it was not more than 20 meters up and 5 meters away from me. I just took two pictures and its was fine.
Drone and controller battery was above 90 percent as it was not more than 3 min flight time. As i was seeing the drone and was planning to take a shot, i saw a message on the screen as the drone got disconnected and after that it simply fall and hot the ground. When i see the battery status, it was power off.
So it just turned off and dropped.
Has this happened to anyone else where it just cuts power and drops? How can i claim it to DJI as it is not my fault? DJi care is not an option as the service is not available in UAE, also my drone is still in warranty.
Thanks
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