Samsung S10
663 4 2021-10-5
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EkSkietKettie
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United Kingdom
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Is the Galaxy S10 compatible with the Mavic Air?
I seem to get aircraft interference all the time when trying to record video, the Air then disconnects and 'returns to home'..........  'connection lost, aircraft returning'
2021-10-5
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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The DJI Go 4 App may not be optimized for the Samsung S10.  Did you take a quick look at compatible mobile devices for the Go 4 App here?
2021-10-5
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EkSkietKettie
lvl.1
United Kingdom
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DowntownRDB Posted at 10-5 04:24
The DJI Go 4 App may not be optimized for the Samsung S10.  Did you take a quick look at compatible mobile devices for the Go 4 App here?

thanks for that.....
S10 and above are not supported.......that's a bit of a bummer
2021-10-5
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DJI Stephen
DJI team
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Hello there EkSkietKettie. Good day and thank you for reaching out. As posted above by DowntownRDB and upon checking the mobile device ( Samsung S10 ) on the recommended mobile device list for the DJI Mavic Air and for the DJI Go 4 application. I am sorry to say that the said mobile device is not yet recommended for the said DJI drone and for the said DJI application. There is a possibility that the Samsung S10  interface will be able to work on the DJI Go 4 application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while in use, Thank you.
2021-10-5
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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EkSkietKettie Posted at 10-5 05:03
thanks for that.....
S10 and above are not supported.......that's a bit of a bummer

You're welcome.  Only wish it was better news for you.  
2021-10-6
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