Video Feed Freezes on Mini 2
1129 17 2021-10-5
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RASemans
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United States
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The video feed freezes often with the Mini 2.  Very scary and fear of lossing expensive drone.  Using DJI app version 1.4.8 on Pixel XL 3, but other phones have the same problem. All firm ware updates have been done. There are several users on the forum with the same issue and no response from DJI.   Thx!!
2021-10-5
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yogi053
lvl.4
Flight distance : 7956778 ft
United Kingdom
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If you are still using 1.4.8 (1120) try using 1.4.8 (1185). You can find out where to download it from by doing a quick search on this forum.
2021-10-5
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Tuxtard
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Serbia
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yogi053 Posted at 10-5 08:54
If you are still using 1.4.8 (1120) try using 1.4.8 (1185). You can find out where to download it from by doing a quick search on this forum.

I have the same freezes and app crashes even on 1185.
2021-10-5
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djiuser_0sznpSoW5hVC
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Flight distance : 314820 ft
Canada
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Tuxtard Posted at 10-5 10:06
I have the same freezes and app crashes even on 1185.

Where did you get 1.4.8 (1185)? I found someone that posted a dropbox link on the forum but is there no official release?
2021-10-5
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Spudster17
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Flight distance : 199810 ft
United States
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Make sure nothing else is running on the phone (best if can get a phone that is only used for flying and not used for anything else.) Delete all unused apps. Reboot the phone right before using it. Turn on Airplane mode. Try a different USB cable.
2021-10-5
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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And, although this might seem like a strange advice: check whether the phone-holder is not pushing any phone buttons during flight. I have had issues with that in the past.
2021-10-5
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Slipursons
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Flight distance : 6443993 ft
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Sweden
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Spudster17 Posted at 10-5 11:17
Make sure nothing else is running on the phone (best if can get a phone that is only used for flying and not used for anything else.) Delete all unused apps. Reboot the phone right before using it. Turn on Airplane mode. Try a different USB cable.

This, is something you might need to do if you have an older phone where low amount of free RAM is an issue, tho I have the same issue on my Galaxy S21 Ultra and regular S21 where there are no memory issues at all.
2021-10-5
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yogi053
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Flight distance : 7956778 ft
United Kingdom
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If all that advice fails, then I know that quite a few members on here have had success by reverting back to Fly App version 1.4.2 or 1.4.4 You could give that a go!
2021-10-6
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RASemans
lvl.1
United States
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yogi053 Posted at 10-5 08:54
If you are still using 1.4.8 (1120) try using 1.4.8 (1185). You can find out where to download it from by doing a quick search on this forum.

FYI..Version 1185 did NOT solve the problem.
2021-10-6
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yogi053
lvl.4
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United Kingdom
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See what you get with 1.4.2 or 1.4.4   Other members on here reported good things when doing this.
2021-10-7
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fans7da71ba9
lvl.1
Flight distance : 185666 ft
United States
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Just took about a 10 minute flight around my yard and back up the driveway. App crashed about a dozen times. I live in the middle of nowhere on top of a mountain. Interference should not be a problem. I expected more from dji.... Fix the app so I can use the thing!!
2021-10-7
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Mobilehomer
Second Officer
Flight distance : 18135846 ft
United States
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I know this sounds condescending, but, restart your phone. Turn off ALL unnecessary apps and services. Then give it a try. As it is, your phone is not capable of running the app. Turning everything off may allow it to work.
2021-10-7
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fans7da71ba9
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Flight distance : 185666 ft
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Mobilehomer Posted at 10-7 14:28
I know this sounds condescending, but, restart your phone. Turn off ALL unnecessary apps and services. Then give it a try. As it is, your phone is not capable of running the app. Turning everything off may allow it to work.

Not condescending at all. I'll give it a go. I don't generally have a lot of things running on my phone though and have zero issues with anything else. But it's for sure worth a shot.
2021-10-7
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fans7da71ba9
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Flight distance : 185666 ft
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Mobilehomer Posted at 10-7 14:28
I know this sounds condescending, but, restart your phone. Turn off ALL unnecessary apps and services. Then give it a try. As it is, your phone is not capable of running the app. Turning everything off may allow it to work.

Made no difference. Video froze about 3 seconds in...
2021-10-8
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Mobilehomer
Second Officer
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United States
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fans7da71ba9 Posted at 10-8 13:04
Made no difference. Video froze about 3 seconds in...

Do you know anyone with an Iphone or Samsung Galaxy S series that would install the app and let you try it that way?
2021-10-8
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fans7da71ba9
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Flight distance : 185666 ft
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Mobilehomer Posted at 10-8 13:33
Do you know anyone with an Iphone or Samsung Galaxy S series that would install the app and let you try it that way?

i do not but i decided i was going to just uninstall and reinstall and i noticed there is a new version now. i had 1.4.8 and now they have 1.4.12 so hopefully that will do it
2021-10-9
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fans7da71ba9
lvl.1
Flight distance : 185666 ft
United States
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so far 1.4.12 seems better for me
2021-10-9
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fans7da71ba9
lvl.1
Flight distance : 185666 ft
United States
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Well that was short lived. Video is better but the att thing doesn't show home location and controller icon seems to be stuck with the drone. And Ive totally lost the front led. Going to try 1.4.4 I guess.
2021-10-10
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