fans70f0342e
lvl.4
Flight distance : 1093248 ft
United States
Offline
|
DJI Stephen Posted at 10-7 19:59
Hi there. Thank you for the reply and for these information that you have given. Kindly please try using a different recommended mobile device for the DJI Air 2S to see if the issue will persist? Upon checking the said mobile device ( Samsung Galaxy Note 20 Ultra ) that you want to use on your DJI Air 2S and on the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said DJI drone and on the said DJI application. We would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy Note 20 Ultra will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said application and for the said DJI Drone we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on your DJI drone. For reference I will post a DJI link where in you can find the recommended mobile device for the DJI Air 2S ( https://www.dji.com/air-2s/downloads ) . Thank you.
I did see the note 20 on the list |
|