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Can I have an update please
526 5 2021-10-6
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yogi053
First Officer
Flight distance : 6889383 ft
United Kingdom
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Case number:-   CAS-783813-Y7M9F8 at your facility in the Netherlands (Mavic 2Pro).
Grateful for any news.
2021-10-6
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. We have checked your case and your package status is shown below.

We will forward it to our designated teams and update the package status as soon as possible. Please wait patiently. Thanks for your understanding and support.
If you have any questions, please feel free to talk.
2021-10-6
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yogi053
First Officer
Flight distance : 6889383 ft
United Kingdom
Offline

Cheers! I already had that information, but thanks anyway.
2021-10-6
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DJI Natalia
Administrator

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yogi053 Posted at 10-6 04:34
Cheers! I already had that information, but thanks anyway.

Sorry to have kept you waiting. Your case has been forwarded to our corresponding team to check and follow up. If there is an update, we'll keep you updated. Thanks for your patience.
2021-10-6
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yogi053
First Officer
Flight distance : 6889383 ft
United Kingdom
Offline

Thank you Natalia. Warranty repair carried out. Drone on the way back to me. It all depends on government agencies ie, customs etc, on when I receive my M2P back.
Really grateful for the quick turnaround at your repair facility.
2021-10-7
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DJI Natalia
Administrator

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yogi053 Posted at 10-7 09:06
Thank you Natalia. Warranty repair carried out. Drone on the way back to me. It all depends on government agencies ie, customs etc, on when I receive my M2P back.
Really grateful for the quick turnaround at your repair facility.

Glad to hear this. Hope you can receive the drone soon. Should you have any further inquiries, please feel free to contact us.
2021-10-7
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