DJI Diana
Administrator
Flight distance : 2408 ft
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Hi there, thank you for reaching DJI Forum. I'm sorry to know about the issue you've encountered. Please be advised that if a crash incident occurred and an issue occurs after it was modified or the unit was self repaired, we would recommend for the unit to be sent to our official service center for a proper diagnosis and repair. However, please note that the regular warranty does not cover, damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals. For you to have a reference, you may visit this link regarding our after-sales policy. https://www.dji.com/service/policy In addition, for further assistance on the request on sending it in, you may kindly visit this link to our product support, thank you. https://www.dji.com/support?site=brandsite&from=nav |
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