Limited distance on 2nd flight
298 6 2021-10-6
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Jeff242g
lvl.1
Flight distance : 857582 ft
Sweden
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Hi there,

Any of you already had the issue with the Mini 2 that during the 2nd flight (often when you have replaced the battery after 1st flight) the Distance is limited to 50m and height limit is 30m ? This doesn't happen all the time but about 1 in 3 times. Most of the times it can be solved with closing the DJI Fly app (even during flight) and after restarting the app the limit seems to be disappeared. Do I need to close the app after every Flight and before starting the next flight?
Already had this issue several months ago (so even with previous versions of the Fly app.
How can I finally solve this issue once and for all ?
Many thanks for your feedback.

BR,
J242

Fly Limit.jpg
2021-10-6
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Try logging out of your DJI account in the app and then log back in again.
2021-10-6
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DJI Stephen
DJI team
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Hello there J242. I am sorry for the trouble this has caused and thank you for reaching out. May we know if your DJI Mini 2 and it's intelligent flight batteries firmware is updated to it latest one and may we also know what is the model of the mobile device that you are using please? Thank you.
2021-10-6
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Jeff242g
lvl.1
Flight distance : 857582 ft
Sweden
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DJI Stephen Posted at 10-6 23:23
Hello there J242. I am sorry for the trouble this has caused and thank you for reaching out. May we know if your DJI Mini 2 and it's intelligent flight batteries firmware is updated to it latest one and may we also know what is the model of the mobile device that you are using please? Thank you.

Dear Stephen,

Thanks for your quick reply
How can I check the battery Firmware version ?

BR,
Jeff
2021-10-6
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videoeditman
Second Officer
Flight distance : 6713271 ft
United States
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Do as DAFlys suggested as your error is DJI login error, which in turn limits the altitude. Batteries have nothing to do with this.
2021-10-7
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videoeditman
Second Officer
Flight distance : 6713271 ft
United States
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Your error is a DJI login error, which in turn limits the altitude. Batteries have nothing to do with this.
2021-10-8
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Jeff242g
lvl.1
Flight distance : 857582 ft
Belgium
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videoeditman Posted at 10-8 04:01
Your error is a DJI login error, which in turn limits the altitude. Batteries have nothing to do with this.

Hi there,

Thanks for your replies guys !!

BR,
Jeff
2021-10-11
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