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unable to take off 30064
111 4 10-7 20:39
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djiuser_3h5OkOc02iTN
lvl.1

Poland
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Hello, I have a problem, I can not run the mini 2 error code 30064. Everything updated, it catches 20 satellites.
I've tried everything. I uninstalled the application, updated the drone, the controller.


10-7 20:39
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please check the following options that you can do to resolve the said issue:

1. If the in-app beginner flight tutorial is used, exit the tutorial and try again.
2. Check the GPS strength in the DJI Fly application. If the GPS signal is weak, try to take off the aircraft in an area where the GPS signal is strong. Ensure that the propellers are in normal condition.
3. When the GPS signal is strong, calibrate the IMU of the said DJI Drone.
4. Restart the said DJI drone.
5. Please check the drone's firmware version and DJI Fly application version if is up to date.

Kindly please keep us posted for further assistance. Thank you.
10-7 20:53
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Bashy
Captain
Flight distance : 1437457 ft
United Kingdom
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If the above does not work then try without the memory card, i read this somewhere but for a different model poss Air 2, but it could be the card, so try without or with a different card make sure its a U3 to be on the safe side as most 4K cards are US, i think there are only 2 different cards that are only U1 but cam handle 4K
10-7 21:10
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DAFlys
Captain
Flight distance : 1394865 ft
United Kingdom
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There was a similar problem with that error code with the Air2S that was caused by a Flysafe database issue,  I would try deleting and reinstalling the app and then test before updating the flysafe database.
10-8 00:12
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djiuser_3h5OkOc02iTN
lvl.1

Poland
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I updated the drone, the application, did the calibration IMU .  I tried without a memory card on another phone.  GPS catches 16 satellites.  The problem still exists.
Screenshot_2021-10-08-21-35-39-475_dji.go.v5.jpg
10-8 11:42
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