Control Issues
452 12 2021-10-9
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Brewusaf
lvl.1
United States
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I am not able to get my DJI Mini 2 to go left or right. I have changed control modes, recalibrated the RC, and gone through the repair link procedure.

Please advise on how I can regain complete control of my Mini 2.

Thanks.

John
2021-10-9
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DJI Paladin
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Flight distance : 318 ft

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Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending your remote controller in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Thank you for your understanding and support.
2021-10-9
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JJB*
Core User of DJI
Flight distance : 12225059 ft
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Netherlands
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enable side ways flight in the menu......
2021-10-9
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hunterws
lvl.4
Flight distance : 382536 ft
United States
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What app version are you on?  If you updated recently, there may be no need to send in your bird.
2021-10-9
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MiniManiac
lvl.4
Flight distance : 1047503 ft
United Kingdom
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JJB* Posted at 10-9 05:47
enable side ways flight in the menu......

The mini 2 doesnt have that option
2021-10-9
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Brewusaf
lvl.1
United States
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JJB* Posted at 10-9 05:47
enable side ways flight in the menu......

That option is on the Mavic and not the mini.
2021-10-9
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Brewusaf
lvl.1
United States
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DJI Paladin Posted at 10-9 05:21
Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending your remote controller in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Thank you for your understanding and support.

Adjusting the gimbal settings seems to have fixed my issue. The number was so low that I couldn’t notice it turning.
2021-10-9
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JJB*
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MiniManiac Posted at 10-9 09:06
The mini 2 doesnt have that option

thanks for your correction!
2021-10-10
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JJB*
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Brewusaf Posted at 10-9 12:17
That option is on the Mavic and not the mini.

thanks for your correction!
2021-10-10
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MiniManiac
lvl.4
Flight distance : 1047503 ft
United Kingdom
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JJB* Posted at 10-10 00:56
thanks for your correction!

Yu are welcome mate
2021-10-10
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Johnny_J
lvl.4

Sweden
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If you have changed control modes, does the right control stick work in left-right movements for other control modes than 2? If so, then the stick is not faulty and DJI Paladin's advice to send in the control is not correct. Do you know any other DJI Mini 2 owner which you could test his Mini 2 with your controller and/or your Mini 2 with his controller?
2021-10-10
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Brewusaf
lvl.1
United States
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Johnny_J Posted at 10-10 02:05
If you have changed control modes, does the right control stick work in left-right movements for other control modes than 2? If so, then the stick is not faulty and DJI Paladin's advice to send in the control is not correct. Do you know any other DJI Mini 2 owner which you could test his Mini 2 with your controller and/or your Mini 2 with his controller?

I believe it was a gimbal yaw issue. Thanks for your advice.
2021-10-10
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DJI Paladin
Administrator
Flight distance : 318 ft

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Brewusaf Posted at 10-9 12:21
Adjusting the gimbal settings seems to have fixed my issue. The number was so low that I couldn’t notice it turning.

Thank you for keeping us posted. We're glad that you already manage to isolate the issue that you experienced. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.
2021-10-11
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