Ronin gets disconnected by Raven eye
1347 4 2021-10-9
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Gmankay
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United States
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Hello everyone
So i recently purchased the RS2 and Raveneye for my Sony A7R3 and i am having the following issues.

Ronin works great without the Raven Eye and i can use app perfgectly with no issues.

Now once i connect the Raveneye  irt asks me to disconnect the Ronin via bluetoogh for some reason, once i do that i can't seem to get the Ronin to work and a message appears that says "motorts not working. Took it in to mhy local camera store where i bout it and showed them the issue with no luck.

Now all this happens immedietely after i log onto the rafveneye wife, any solutions for this? Any help woudl be greatly appreciated
2021-10-9
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DJI Wanda
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Hello, Gmankay.Sorry for any inconvenience. Could you please screenshot the error message on the APP for us?
2021-10-10
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Gmankay
lvl.1

United States
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here you go
2021-10-11
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Gmankay
lvl.1

United States
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so it forces me to disconnect the Ronin and I can't figure out why, I am on the latest firmware on my app and Ronin so not sure what to make of it.
2021-10-11
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DJI Wanda
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Gmankay Posted at 10-11 21:26
so it forces me to disconnect the Ronin and I can't figure out why, I am on the latest firmware on my app and Ronin so not sure what to make of it.

Hello, there. Sorry for the late response. Please be noticed that we would not receive notification of your new post unless you directly reply to our post. For your issue, we sincerely apologize for the misleading and confusion, please connect your phone to Raveneye through Wi-Fi but not Bluetooth. Here is the tutorials:
If you have any questions, please feel free to talk.
2021-10-28
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