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djiuser_WanlVVM2LgG7
lvl.1
Flight distance : 585167 ft
United Kingdom
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As anyone been having problems with cache photos not backing up t phone album on air2s. video cache will back up t album but not photos .
2021-10-10
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Hi! You might be better off posting your question in the ‘products’ section of this forum.  That is way more active.    -   https://forum.dji.com/forum-129-1.html
2021-10-12
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Alvarado23
lvl.1

Mexico
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Hi. I have the exact same problem, only videos are stored in cache since I updated the app. Have you solved the issue?
2021-10-16
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djiuser_WanlVVM2LgG7
lvl.1
Flight distance : 585167 ft
United Kingdom
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No , have u sorted it out yet. I have done everything nothing working. When I first got it about three weeks ago it was ok . Then it just stop working. Only way I could find how t do it ,was keep drone on an down load photos , videos t album . All that trouble t get them t phone album.
2021-10-17
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Alvarado23
lvl.1

Mexico
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Same here, two weeks ago everything was ok, the problem started with the last DJI fly app update. An yes, I have to do the same, keep the drone on and download the pictures manually. I hope they fix it soon.
2021-10-17
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