jRiddell
lvl.1
Flight distance : 439232 ft
United States
Offline
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DJI Stephen Posted at 10-14 22:07
Hi there jRiddell. Thank you for the reply and for these information that you have given. Since you have done several troubleshooting steps to fix the said issue and still the issue persist. It would be best to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do there best to evaluate the said DJI drone and will give out the best resolution for this issue. Again, I am sorry for the trouble and thank you.
Stephen,
I have spoken with DJI Support and, quite frankly, they were of no help. After we went through everything they gave up and said there is nothing they can do.
This is very frustrating. I have had nothing but good things to say about DJI, and the drone has performed amazingly.
I do not mean to sound rude. I’m just disappointed that the customer service employee simply gave up.
How do I proceed? |
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