DJI can u help me, photos not backing up t phone album. I have got t connect drone t computer t download photos t phone .or take memory card out and connect card t computer. Driving me crazy. It's a bran new drone.

Hi there, we are deeply sorry to hear about the difficulties that you encountered. May we know the model of your drone and the firmware version (drone firmware version and the app version)? At the same time, please let me know the model and OS of your mobile device. Thanks.