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Mini 2 gimbal crooked / tilt 10 degress when sideway flying
101 3 10-13 14:49
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cristianokeller
lvl.1

Brazil
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Hi, my Mini 2 tilt about 10 degress the horizon when sideway flying, even in cine mode. When I stop, it slowly corrects to balance. I've firmwared, calibrated the gimbal, nothing help...
I see some posts telling to send to service and they send a new drone, looks like there's a factory hardware fault in some drones. But here in Brazil I can't send it to service in another country.
So, what to do?
10-13 14:49
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Bashy
Captain
Flight distance : 1437457 ft
United Kingdom
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If its under warranty, DJI gives you a shipping label, they cover the costs, if its new, take it back back for replacement. Unless of course its very windy 30mph?
10-13 16:44
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DJI Stephen
Super Moderator

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Hello there cristianokeller. I am sorry for the trouble this has caused and thank you for reaching out. Since you are experiencing this issue with your DJI Mini 2 and have done several troubleshooting steps to rectify the said issue but the issue still persist. It would be best to contact our DJI support team at  https://www.dji.com/support for further assistance. We will do there best to help and give out the best resolution for this issue. Just a friendly reminder that  DJI do not recommend doing a DIY in fixing the said DJI drone to avoid further damaging the said unit and for not to void the warranty of the said DJI drone. Again I am sorry for the trouble and thank you.
10-13 19:40
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DAFlys
Captain
Flight distance : 1394865 ft
United Kingdom
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Best to raise a support case at https://www.dji.com/support
10-13 23:43
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