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Pairing Gimbal and Mainboard remotely
94 3 10-14 02:20
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miniDrone360
lvl.4
Flight distance : 17560443 ft
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United States
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Hello Everyone,
Is there any way that an authorised DJI Service Center pair my new gimbal and camera remotely on the internet?
we do not have DJI Service Center in our country so i replace my new gimbal and camera but i got Gimbal IMU Data error...

Please help
10-14 02:20
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. Can you please confirm where are you located? Unfortunately, we cannot fix the said issue remotely and this really needs to be sent in for repair for proper diagnostics. Thank you for your understanding and support.
10-14 03:52
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miniDrone360
lvl.4
Flight distance : 17560443 ft
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United States
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DJI Paladin Posted at 10-14 03:52
Hi there. Thank you for reaching out. Can you please confirm where are you located? Unfortunately, we cannot fix the said issue remotely and this really needs to be sent in for repair for proper diagnostics. Thank you for your understanding and support.

Unfortunately we do not have any authorized DJI shop or service center in our country
10-17 08:43
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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miniDrone360 Posted at 10-17 08:43
Unfortunately we do not have any authorized DJI shop or service center in our country

Thank you for your response. You can contact our support team to start up a ticket at https://www.dji.com/support.
10-17 23:41
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