Hi, first post.

I have just purchased a 2nd hand Mavic Pro, I am being asked within the mobile app to upgrade the Firmware. It hasn't successfully done the upgrade yet, I have tried multiple times. I have also tried to install the DJI Assistant app on my Macbook(OS Big Sur) and Mac (OS Big Sur). I can open the app on the macbook when I connect the drone it says my device is not compatible. The app won't even install on the Mac desktop. I have enabled the developers in the preferences to allow installation.

The DJI Assistant apps I have tried to download are
DJI Assistant 2 (Enterprise Series)DJI Assistant 2 is not currently compatible with macOS version 11 or later. This issue will be resolved in a future update.
DJI Assistant 2(Updates discontinued)Compatible with Mavic Air，Mavic Pro，DJI Goggles and more.
DJI Assistant 2 For MavicCompatible with Mavic.DJI Assistant 2 is not currently compatible with macOS version 11 or later. This issue will be resolved in a future update.


My questions are
1. How do I perform the firmware upgrade? I am using an android OS, Samsung s10.
2. How do I install a usuable DJI Asistant app for either the Macbook or Mac desktop using the original Mavic Pro drone?


Thanks

Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
Just create a new thread here : https://forum.dji.com/forum-129-1.html and select the right category / subcategory.

Montfrooij Posted at 10-14 12:57
Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.

Brilliant thanks for the advice, I will do that just now.

DGlenCreative Posted at 10-14 23:09
Brilliant thanks for the advice, I will do that just now.

Hope you will find an answer!