Which app to use?
1023 11 2021-10-15
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Wgander
lvl.2
Flight distance : 1195853 ft
United States
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Can I fly Mavic Air 2 with DJI Go 4? I use that with my Spark and Android phone and iPad, just got a second hand Air 2 with no instructions.
2021-10-15
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UKMoose
Second Officer
Flight distance : 3657552 ft
United Kingdom
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...............
2021-10-15
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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https://dl.djicdn.com/downloads/ ... nual_v1.6_enIII.pdf
2021-10-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. We're glad to know that you already receive your new DJI Mavic Air 2. Please note that this unit only works with the DJI Fly application. In addition, you may refer to the link below for you to have the downloadable resources for the said unit. Thank you for your valued support.

https://www.dji.com/mavic-air-2/downloads
2021-10-15
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Wgander
lvl.2
Flight distance : 1195853 ft
United States
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DJI Paladin Posted at 10-15 23:02
Hi there. Thank you for reaching out. We're glad to know that you already receive your new DJI Mavic Air 2. Please note that this unit only works with the DJI Fly application. In addition, you may refer to the link below for you to have the downloadable resources for the said unit. Thank you for your valued support.

https://www.dji.com/mavic-air-2/downloads

Thank you. The app failed to install on my phone. I was looking for other options. I removed other apps and now it installed. I didn't have enough free space for the app. It would be helpful if there was a notation of how much space the app requires for installation.
2021-10-16
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fans6a6b2f3a
Second Officer
Flight distance : 1640367 ft
Poland
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Dronelink is also very good for Air2.
DRONELINK
2021-10-16
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Wgander
lvl.2
Flight distance : 1195853 ft
United States
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fans6a6b2f3a Posted at 10-16 09:34
Dronelink is also very good for Air2.
DRONELINK

Thanks. My only concern was installing the DJI app. I'm happy with the DJI tutorials for using the drone.
2021-10-16
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DJI Paladin
Administrator
Flight distance : 318 ft

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Wgander Posted at 10-16 09:07
Thank you. The app failed to install on my phone. I was looking for other options. I removed other apps and now it installed. I didn't have enough free space for the app. It would be helpful if there was a notation of how much space the app requires for installation.

Thank you for your response, can you please confirm what specific mobile device are you using?
2021-10-17
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Wgander
lvl.2
Flight distance : 1195853 ft
United States
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DJI Paladin Posted at 10-17 23:31
Thank you for your response, can you please confirm what specific mobile device are you using?

I'm using an iPad, 7th gen, with IOS 15 and a Motorola phone, G7 Power, with Android 10. I also have an HP laptop with Win 11.
A few hours later:
Everything works! I don't know what happened but I sat down with the Air 2, Controller, iPad, phone. Started iPad, DJI Fly and connected iPad to Controller successfully. Then updated firmware and fly database. Then connected phone, DJI Fly and connected to Controller successfully.
Could it be that the first time I tried connecting to the Air 2 there was no internet connection? (I was in a park.)
2021-10-18
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DJI Paladin
Administrator
Flight distance : 318 ft

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Wgander Posted at 10-18 07:57
I'm using an iPad, 7th gen, with IOS 15 and a Motorola phone, G7 Power, with Android 10. I also have an HP laptop with Win 11.
A few hours later:
Everything works! I don't know what happened but I sat down with the Air 2, Controller, iPad, phone. Started iPad, DJI Fly and connected iPad to Controller successfully. Then updated firmware and fly database. Then connected phone, DJI Fly and connected to Controller successfully.

Thank you for keeping us posted. We're glad that you have already managed to isolate the issue. The issue might be the phone requires an internet connection or the app needs to finish updating. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support!
2021-10-21
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JimDandy
lvl.4
Flight distance : 144649 ft
United States
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NO, Go 4 won't work. DJI fly, dronelink. Those are the two I use.
2021-10-21
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Wgander
lvl.2
Flight distance : 1195853 ft
United States
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JimDandy Posted at 10-21 08:39
NO, Go 4 won't work. DJI fly, dronelink. Those are the two I use.

Thanks but question resolved 4 days ago...
2021-10-21
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