Gimbal movement dead
512 1 2021-10-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
Gumbo
lvl.1
India
Offline

Dear could someone advise what to do to resume the Gimbal movement...it just went duff....no crash no hard landing, tried gimbal calibration ...stuck at 5% does not move....still receiving video from the camera but the gimbal has gone free and seems to just hang. There is No movement during self check too...

Had warning about magnetic interference.....and IMU ....that is resolved by compass calibration but the gimbal still seems not to work ....though transmitting quality images.....

Request advise.....thanks in advance....
2021-10-17
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2021-10-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules