RTH controller spark not response
1057 6 2021-10-18
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SUI Chee Fai
lvl.1

Malaysia
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Hi , I own a spark since 2018 and I never test or use the rth button before on controller .
Since suggested by my friend to test it , only I notice it don't function at all
No beep sound press, not response when I hold it
All other button on remote will beep once when press except the rth button
The remote control never spoiled before except the USB port which I sent back to change aft it broken .
Any way to activate the rth button on controller or any suggestion for this issue
Even thou I never use the rth function in control, yet I wish to make sure it functioning
2021-10-18
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm if you were able to test the unit in a different location to see if the issue persists? Please note that you may need a strong GPS signal to initiate the RTH on your DJI Spark. Please keep us posted. Thank you.
2021-10-20
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Wolferl
Second Officer
Flight distance : 23793 ft
Germany
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Hi,

You do know that you have to press and hold the RTH button on the remote for it to register, right?

HTH,
Wolferl
2021-10-21
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SUI Chee Fai
lvl.1

Malaysia
Offline

Wolferl Posted at 10-21 04:51
Hi,

You do know that you have to press and hold the RTH button on the remote for it to register, right?

Yes. I watched the video on RTH before I go test it , pressing in and hold it to activate rth yet nothing happen.  It should have sound "beep" on all button in Remote when press , yet only the RTH button don't have any "beep" or response wether you press it or you hold it up to minute .
2021-10-21
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SUI Chee Fai
lvl.1

Malaysia
Offline

DJI Paladin Posted at 10-20 22:39
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm if you were able to test the unit in a different location to see if the issue persists? Please note that you may need a strong GPS signal to initiate the RTH on your DJI Spark. Please keep us posted. Thank you.

Try in numerous location with gps and satellite number 15 above
2021-10-21
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

SUI Chee Fai Posted at 10-21 05:16
Try in numerous location with gps and satellite number 15 above

Thank you for your response. Kindly please try to re-link the aircraft to the remote controller as this will also help us to further isolate the issue. Please keep us posted. Thank you!
2021-10-22
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SUI Chee Fai
lvl.1

Malaysia
Offline

DJI Paladin Posted at 10-22 05:09
Thank you for your response. Kindly please try to re-link the aircraft to the remote controller as this will also help us to further isolate the issue. Please keep us posted. Thank you!

Re-link is done
The button RTH is unresponsive - press and hold without any "beep" or sound or voice
2021-10-22
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