Has anyone else noticed that the controller dot arrow icon in the compass display is 180 off what it use to be?

Place the drone due West of your location, headed due North.  Stand 25 feet away, also pointing the controller due North.  The controller icon arrow will point to your right, when the drone is actually to your left.

Pretty certain this worked correctly in 1.4.8-xxxx.

There also new red and green scribbled lines on the compass, related to either obstacle avoidance, or maybe a gnss track of the aircraft and controller. Hard to say. But it muddies the compass display with extraneous info overkill. And these images show that scribbling and the controller arrow pointed the wrong way - away from the drone.

Working ok in 1.4.8 latest version here.

I guess some mobile devices are affected by remote, my Xperia phone was usually showing wrong direction as well (with compass calibrated of course). I have to check latest app version...

Hi there, please calibrate the compass of your mobile device and the drone. And please also check the environment to avoid metal interference. You may also test in a different area. And please control the aircraft to fly a short distance (above 20 meters) for a check.

DJI Mindy Posted at 10-22 01:17
Hi there, please calibrate the compass of your mobile device and the drone. And please also check the environment to avoid metal interference. You may also test in a different area. And please control the aircraft to fly a short distance (above 20 meters) for a check.

Compass of drone and Smart Controller were calibrated immediately before this test was done.

The test was done in a few different locations, and both the aircraft and the controller were allowed time to "settle" in their positions.

The arrow would move and point at the drone when the controller was turned toward the drone,  But the arrow pointed the wrong way when the controller is pointed away from the drone.

DJI Mindy Posted at 10-22 01:17
Hi there, please calibrate the compass of your mobile device and the drone. And please also check the environment to avoid metal interference. You may also test in a different area. And please control the aircraft to fly a short distance (above 20 meters) for a check.

Just flew the drone through two batteries, a controller compass recalibration, and the issue persists (still there).

I've also discovered the SCREEN RECORDING function does not close the file properly; and a user must view the file on the controller before it is actually saved into the Movies/Screen folder. This may be why I am losing screen recordings.

This PC\Smart Controller\Samsung SD card\Screenshots
This PC\Smart Controller\Samsung SD card\Movies\Screen

Today - copied the folders above to my desktop and the screen recording I just did was NOT in the files copies. Nor could I find it on any of the controller folders. When I used the controller to view videos stored on the device, the recording was not there the first time through the menus, but the second time I opened videos it was there. It also then showed up in the Movies/Screen folder and could be copied to the desktop.

1.4.12 is certainly much more defective than 1.4.8, which I will to revert to.
1.4.12 is not usable.

Here's one of the screen shots showing the compass error described above - note the dot-arrow pointed the wrong way.

eEridani Posted at 10-22 09:51
Here's one of the screen shots showing the compass error described above - note the dot-arrow pointed the wrong way.

[view_image]

Yeah, that's definitely wonky.  

eEridani Posted at 10-22 09:44
Just flew the drone through two batteries, a controller compass recalibration, and the issue persists (still there).

I've also discovered the SCREEN RECORDING function does not close the file properly; and a user must view the file on the controller before it is actually saved into the Movies/Screen folder. This may be why I am losing screen recordings.

In this case, please provide us with a screen recording video of this issue and tell us your phone model and aircraft firmware version. Please also export the app log for our further analysis. Path: internal storage/android/data/dji.go.v5/files/LOG

There's another build (1430) of Flyapp!

At this point I have demonstrated the issue may be a faulty compass module in my DJI Smart Controller.

It no longer points north ---  

DJI Mindy Posted at 10-22 23:49
In this case, please provide us with a screen recording video of this issue and tell us your phone model and aircraft firmware version. Please also export the app log for our further analysis. Path: \DJI\dji.go.v5\LOG

I've provided you an IMAGE and a screen shot showing the proplem; what more do you need to have? A video will not tell you anything different, and, I can't even upload a video here (videos showing this ate many megabytes).

Here's a video snapshot of midflight - drone is nearly due south of my location. Controller is pointed at the drone.

I also contacted DJI tech support via chat - they indicated they'd pull my drone flight logs and investigate. So far no reply from them.
ps: this issue persists in DJI Fly 1.4.12-1430.

WooHoo -

DJI just informed my that they can't find the log they are looking for on my drone, therefore they are denying me warranty coverage.  The Smart Controller compass isn't logged on the drone. Plus, if the log is gone, it is because a DJI tech support person had me do a FACTORY RESET of the Smart Controller - which formatted the SD card I had set to be primary storage.

Oh well - at least it is only a $1,300 waste - could be worse.

eEridani Posted at 10-27 14:58
WooHoo -

DJI just informed my that they can't find the log they are looking for on my drone, therefore they are denying me warranty coverage.  The Smart Controller compass isn't logged on the drone. Plus, if the log is gone, it is because a DJI tech support person had me do a FACTORY RESET of the Smart Controller - which formatted the SD card I had set to be primary storage.

Sorry for the late reply. Could you please try to export and provide the app for our further analysis? You can follow the steps below to export the log:
1. Power on the controller.
2. Connect the smart controller to a PC.
3. Select “Transfer files” in the option that appeared in the remote controller.
4. Open the root directory of the PC hard disc. And find out the LOG file through data/dji.go.v5/files/LOG
5. Copy and paste the entire 'LOG' file folder to the local drive and add the file folder to the compressed folder. Then send the file to us through the Google Drive download link.

After providing all of my logs, DJI is now saying they can't determine what I am complaining about with the information I have provided.  So now they are requesting I send my drone and controller back to them.

I don't mind sending the kit in for service; but I am reluctant to do that when DJI won't admit they even observe the obvious defect I am complaining about in the screenshots I have also provided to them. If they don't see a problem in the screenshots, why would they see a problem on the screen?

Plus -- if I do return the drone and controller, I'm quite sure what I'll get back is a refurbished drone and controller kit with no meaningful improvements/repairs; and a fair chance of getting a broken drone in place of my more or less functioning drone kit.

DJI replaced my controller - exactly the same problem.