Hi,
I just set up my new OM 5 with my iPhone 13 Pro Max and everything works great but I have a doubt. Since my curiosity is always turned on I made a gimbal calibration and when it finished the phone was tilted like it shows in the image attached, Is this normal?:

Hello there carlosnino. I am sorry for the trouble this has caused and thank you for reaching out. Upon checking the said mobile device ( iPhone 13 Pro Max ) that you want to use on your DJI OM 5 and on the DJI Mimo application. I am sorry to say that the said mobile device is not recommended for the said DJI gimbal and on the said DJI application. We would suggest using a recommended mobile device for the DJI Mimo application for compatibility and reliability purposes. There is a possibility that the iPhone 13 Pro Pro Max will be able to work on the DJI Mimo application and on the DJI OM 5. But however, since it's not yet optimized with the said application and for the said DJI gimbal we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Mimo application while using it on your DJI gimbal . For reference I will post a DJI link  where in you can find the recommended mobile device for the DJI OM 5 ( https://terra-1-g.djicdn.com/851 ... ibility_List_en.pdf ) . In addition, rest assured that our DJI R&D Team are continuously testing multiple devices to be added on the said list in the future. Thank you.

DJI Stephen Posted at 10-26 19:23
Hello there carlosnino. I am sorry for the trouble this has caused and thank you for reaching out. Upon checking the said mobile device ( iPhone 13 Pro Max ) that you want to use on your DJI OM 5 and on the DJI Mimo application. I am sorry to say that the said mobile device is not recommended for the said DJI gimbal and on the said DJI application. We would suggest using a recommended mobile device for the DJI Mimo application for compatibility and reliability purposes. There is a possibility that the iPhone 13 Pro Pro Max will be able to work on the DJI Mimo application and on the DJI OM 5. But however, since it's not yet optimized with the said application and for the said DJI gimbal we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Mimo application while using it on your DJI gimbal . For reference I will post a DJI link  where in you can find the recommended mobile device for the DJI OM 5 ( https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/om-5/DJI_OM_5_Mobile_Phone_Compatibility_List_en.pdf ) . In addition, rest assured that our DJI R&D Team are continuously testing multiple devices to be added on the said list in the future. Thank you.

When using gimbal on tripod, tilt the top part, which is attached to the telescopic rod, fully out. Then it’s level.

fansfafd37d7 Posted at 11-15 19:39
When using gimbal on tripod, tilt the top part, which is attached to the telescopic rod, fully out. Then it’s level.

Hi there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the said issue? Thank you.

I have the same problem with my iPhone X.
Do you have any solution?