Hartsideman
lvl.2
Flight distance : 498855 ft
United Kingdom
Offline
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DJI Stephen Posted at 10-27 18:51
Hello there FellStrider. I am sorry for the trouble that this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will still persist. Just a reminder that DJI recommends using a recommended mobile device for the DJI Mini 2 and with the DJI Fly application for compatibility and reliability purposes. For reference, I will post a link where in you can check the recommended mobile devices for the DJI Mini 2 and for the DJI Fly application ( https://www.dji.com/mini-2/downloads ). Thank you for your understanding and support.
Stephen . Whilst i appreciate your comment . That's just a cop out .... go buy a different phone that works ? The site you download the software on, says compatible with versions of Android from 6 and upwards . I would suggest it would be more encouraging to say we are working hard to bring our software up to date with these new phones rather than the usual , it's not on the supported list , at its price point this phone is going to be very popular and there will be hundreds of not thousands of dissapointed dji owners out there like myself... FYI Dji go 4 and mavic works on the pixel with live video feed ... so it's obviously a coding problem with the go fly app and the mini 2 ... rather than an issue on the phone ?? |
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