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Ipad Mini 6 connectivity issue
2760 27 2021-11-2
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joecnc2006
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Flight distance : 13924 ft
United States
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The Ipad mini 6 uses USB C. I can not connect go4 app to the Phantom 4  pro V1. It connects just fine to my Mavic Air. So its a software issue  with go4 on the mini 6 to the P4P.
BTW: the P4P work just fine on my Galaxy note 20 ultra. so it is not a P4P problem. Also have uninstalled and reinstalled go4 app several times so its not that issue.

2021-11-2
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joecnc2006
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Flight distance : 13924 ft
United States
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i was online with tech support and no help there. it boils down to an incompatibility issue with the p4p controller firmware and the go4 app from all indications i see.
because the go4 app works just fine with the mavic air and the Ipad mini 6
2021-11-2
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DJI Stephen
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Hello there joecnc2006. I am sorry for the trouble this has caused and thank you for reaching out. Upon checking the said mobile device ( iPad Mini 6 ) that your are trying to use on your DJI Phantom 4 Pro and with the DJI Go 4 application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. DJI would suggest using a recommended mobile device for the said DJI Drone and with the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the iPad Mini 6 will be able to work on the DJI Phantom 4 Pro and with the DJI Go 4 application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it on the DJI Phantom 4 Pro . For reference I will post a link where in you can check the recommended mobile devices for the DJI Phantom 4 Pro ( https://www.dji.com/downloads/products/phantom-4-pro ). Thank you.
2021-11-2
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fans105d526d
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Flight distance : 13924 ft
United States
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Will this be worked on to resolve? there are several people buying the IPAD Mini 6 because of its screen resolution the A15 chip and size/weight which makes it almost perfect for the P4P controller and many other DJI products.

It would be great to be able to utilize this tablet.
2021-11-3
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djiuser_BrwcbCK0knKy
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Flight distance : 2261663 ft

United States
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DJI Stephen Posted at 11-2 19:45
Hello there joecnc2006. I am sorry for the trouble this has caused and thank you for reaching out. Upon checking the said mobile device ( iPad Mini 6 ) that your are trying to use on your DJI Phantom 4 Pro and with the DJI Go 4 application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. DJI would suggest using a recommended mobile device for the said DJI Drone and with the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the iPad Mini 6 will be able to work on the DJI Phantom 4 Pro and with the DJI Go 4 application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it on the DJI Phantom 4 Pro . For reference I will post a link where in you can check the recommended mobile devices for the DJI Phantom 4 Pro ( https://www.dji.com/downloads/products/phantom-4-pro ). Thank you.

Hello, I cannot get my 2018 ipad pro to connect either. What is the issue? It used to work flawlessly for all of my flights, now it is useless. Mavic Air 2 Controller connects perfectly to my Samsung Galaxy via the same cables.
2021-11-3
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djiuser_Rkz2gaRZV8f5
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United States
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My new iPad mini six would not connect to my Mavic two pro until I use the USB connection to the bottom of the controller even after arranging connection flight is not possible because the controllers do not operate as expected
2021-11-5
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toddruhlbrokergmail.com
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United States
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DJI Stephen Posted at 11-2 19:45
Hello there joecnc2006. I am sorry for the trouble this has caused and thank you for reaching out. Upon checking the said mobile device ( iPad Mini 6 ) that your are trying to use on your DJI Phantom 4 Pro and with the DJI Go 4 application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. DJI would suggest using a recommended mobile device for the said DJI Drone and with the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the iPad Mini 6 will be able to work on the DJI Phantom 4 Pro and with the DJI Go 4 application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it on the DJI Phantom 4 Pro . For reference I will post a link where in you can check the recommended mobile devices for the DJI Phantom 4 Pro ( https://www.dji.com/downloads/products/phantom-4-pro ). Thank you.

Does DJI plan to update the app so it will work with the new iPad Mini?
2021-11-6
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DJI Stephen
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toddruhlbrokergmail.com Posted at 11-6 08:13
Does DJI plan to update the app so it will work with the new iPad Mini?

Hi there toddruhlbrokergmail.com. Thank you for the inquiry. As of the moment we do not have any information with regard to this matter. Rest assured that our DJI R&D Team are continuously testing multiple devices to be added on the DJI Go 4 application recommended mobile device list in the future. Thank you.
2021-11-9
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ATJ
Captain
Flight distance : 17736 ft
United States
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DJI Stephen Posted at 11-9 21:54
Hi there toddruhlbrokergmail.com. Thank you for the inquiry. As of the moment we do not have any information with regard to this matter. Rest assured that our DJI R&D Team are continuously testing multiple devices to be added on the DJI Go 4 application recommended mobile device list in the future. Thank you.

Just curious has anyone tried using a USB C Female to USB Male Adapter?
2021-11-10
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Todd Ruhl
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United States
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ATJ Posted at 11-10 03:59
Just curious has anyone tried using a USB C Female to USB Male Adapter?

Haven't yet...but I suppose it's worth a try.
2021-11-11
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Todd Ruhl
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United States
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ATJ Posted at 11-10 03:59
Just curious has anyone tried using a USB C Female to USB Male Adapter?

Tried it...didn't work.
2021-11-16
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Newport home drone
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Flight distance : 2261663 ft

United States
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DJI Stephen Posted at 11-9 21:54
Hi there toddruhlbrokergmail.com. Thank you for the inquiry. As of the moment we do not have any information with regard to this matter. Rest assured that our DJI R&D Team are continuously testing multiple devices to be added on the DJI Go 4 application recommended mobile device list in the future. Thank you.

Major Update!

After some time on the phone with DJI support, and then a follow up via email from them, they suggested putting the controller on the charger prior to connecting to my iPad Pro 2018.

I found this ACTUALLY WORKS. I was able to reliably connect my Mavic Air 2 controller several times to my iPad which was previously working about 1 in 100 attempts. The charger or power source can be disconnected as soon as the controller and iPad are communicating and there were no issues. Its raining now so I haven't given it a test flight but it appears stable.

This is still a temporary fix. Clearly after the iPad OS 15 update (which cannot be rolled back, tried talking to Apple support), the iPad is not talking to the Mavic Air 2 controller correctly. I get neither power or data over the USB C to USB C connection without performing the above fix each time the 2 are connected.

Let's be clear: ***DJI still needs to fix this bug***, but in the meantime, at least for the 2018 iPad Pro (iPad OS 15) to Mavic Air 2 controller connection, it seems like carrying a portable battery pack or car charger might be a workaround.

Give this a try with the iPad Mini and other hardware pairings people have been having trouble with! Hopefully this works for your devices too.
2021-11-26
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GJA
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Greece
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I have faced the same problem. I bought a new ipad mini 6 (15.1) for my P4 to stop use my iphone 12 (15.1.1) and cannot connect them. Has anybody found a solution on this???
2021-12-9
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RMan75
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United States
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I'm having a similar problem connecting  my Mavic Pro to my new iPad mini 6. It works fine with my iPad mini 4. But iPad mini 4 is now dying. As I use it for flying full scale with Foreflight, I bought a new iPad mini 6. Now it will not connect to Mavic Pro.  DJI please generate a fix for this bug. The iPad mini 6 is very nice and will be setting the standard for flight control, full scale or drone.
1-8 15:31
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EAGLEPOWER
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Brazil
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Is funny that my phantom 4 pro does not work with ipad mini 6, but the phantom 4 pro v2 it does!
2-7 08:46
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Chaff_Cutter
lvl.2
Flight distance : 9163 ft
Australia
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Please fix this iPad mini6 - P4P uncompatibility issue... DJI!
2-14 01:26
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GerryLec
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Canada
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Same problem here, my Phantom 4 and iPad 6 are incompatible. Tried USB-C to USB-A cable and adapter but no luck. Will try power to controller suggestion.
2-22 14:07
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OzoneTech
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Flight distance : 385272 ft
Singapore
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Any one tried using Litchi App on iPad Mini 6 to connect it with RC of P4P V1?
2-24 20:54
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frandenrdennisfrantz.com
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EAGLEPOWER Posted at 2-7 08:46
Is funny that my phantom 4 pro does not work with ipad mini 6, but the phantom 4 pro v2 it does!

I too would like DJI to solve this issue. I have 4 Phantom 4s, only one is a P4 Pro v2. Please solve the issue so that I can fly my other P4 Pro V1
Thank you,
Dennis Frantz
3-12 11:43
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MassDrone
First Officer
Flight distance : 894642 ft
United States
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OzoneTech Posted at 2-24 20:54
Any one tried using Litchi App on iPad Mini 6 to connect it with RC of P4P V1?

I tried this with my Mini 6 and it doesn't connect.
3-24 04:41
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VideoPhantom
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United States
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I know this is an old thread, but I've been able to use my new iPad mini 6 to connect to my Phantom 3 Pro with the DJI GO app.  It involved using a different cable.  Since the iPad mini 6 uses a USB-C connection, I first tried to use a USB-C to USB-A (the original) cable to the RC, but it didn't work.  After reading through some of the forums, I found out that if I use a USB-C to USB-C cable and put a converter from USB-C female to USB-A male, it works!  Here's a link on Amazon for the converters from Syntech:  https://www.amazon.com/gp/product/B08QS47SGH/ref=ppx_yo_dt_b_asin_title_o08_s00?ie=UTF8&psc=1.
5-26 17:48
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fans105d526d
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Flight distance : 13924 ft
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@VideoPhantom,  Thank you so much. I am please to say I got the same adapter in your link and it worked. Now i can use my IPAD Mini 6 with the Phantom 4 pro.

If anyone is in doubt don't be it works great.

https://www.amazon.com/dp/B08QS47SGH?psc=1&ref=ppx_yo2ov_dt_b_product_details

5-31 16:42
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CUWCD
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United States
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@fans105d526d, Thank you for the workaround idea, unfortunately It didn't work for me.  The RC is connected to the drone, but the software will not recognize that it is connected.  If anyone else has any ideas I would love to hear it.

6-13 14:04
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Javier7
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fans105d526d Posted at 5-31 16:42
@VideoPhantom,  Thank you so much. I am please to say I got the same adapter in your link and it worked. Now i can use my IPAD Mini 6 with the Phantom 4 pro.

If anyone is in doubt don't be it works great.

Hello.  
I bought the adapter you mention.  
And after plugging it in now the iPad recognizes that there is a power source connected but the DJI Go 4 app still doesn't recognize the Phantom 4 PRO.  
Any more ideas to be able to connect my Phantom 4 PRO?

It's amazing that DJI still hasn't fixed this issue.

All the best.
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6-14 21:54
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Shafnitz
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Can anyone tell us what USB-C cable they're using to get this to work? I got the adapter mentioned above, but I've tried every USB-C cable I own and I'm still not getting it to connect.
6-22 14:22
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cneedelman.1
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Javier7 Posted at 6-14 21:54
Hello.  
I bought the adapter you mention.  
And after plugging it in now the iPad recognizes that there is a power source connected but the DJI Go 4 app still doesn't recognize the Phantom 4 PRO.  

Same problem, I have the adaptor coming today, hopefully it will work...I'd rather not have top fly a job tomorrow with my iPhone. I'm hoping DJI will fix this
7-6 09:06
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cneedelman.1
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OzoneTech Posted at 2-24 20:54
Any one tried using Litchi App on iPad Mini 6 to connect it with RC of P4P V1?

Tried Litchi, doesn't work
7-6 15:40
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cneedelman.1
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cneedelman.1 Posted at 7-6 09:06
Same problem, I have the adaptor coming today, hopefully it will work...I'd rather not have top fly a job tomorrow with my iPhone. I'm hoping DJI will fix this

Sadly the adaptor doesn't work fo me with P4p V1 and iPad Mini 6
7-6 15:41
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