Cellostree
lvl.1
United Kingdom
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DJI Stephen Posted at 11-3 19:22
Hello there Marcello. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and can you please try to uninstall and reinstall the DJI Go 4 application for us to be able to isolate the said issue? In addition kindly please sync all of your flight records before uninstalling the DJI Go 4 application on your mobile device for you not to loose your previous flight information. Thank you.
Hi Stephen,
I'm using DJI smart controller, not a mobile device.
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