I am looking at a used Mini 2 that has Flyaway cover, the seller has no idea how to break the bindings. I have yet to find instructions, either written or video, on how to do this.
I DO NOT want to transfer the Flyway policy even if that is possible I have ABSOLUTELY no interest in its coverage.


It is my understanding that the drone is bound to the DJI account of the purchaser of the coverage and that the controller is associated with the drone, the latter being something more than the usual linking via which the controller controls the drone.
I would want both the binding of the drone to the insured's DJI account severed and the association between the controller and the drone severed. I have a Mini 2 and this drone would be a spare, I would like to be able to swap the controllers about between the two drones.

if you don't have any interest in the flyaway coverage, the most simple solution is just forget about it in you mind, and pooof!  it's gone, just like that.  really.

i am assuming that you know the difference between dji care refresh and flyaway coverage and you meant exactly as you posted and not casually interchanging the terms.

otherwise i think if you bind the controller to another drone and then go back, it will ask you and then you can decline or ignore it.  i don't know for sure because i don't know how it works in other countries and im not sure if dji would have a process for unbinding since it isn't an "issue" for the most part.  how you know it's there and why couldn't you undo it at that time?

for more information, perhaps you can check here:  https://store.dji.com/guides/dji-care-refresh-flyaway-coverage/

just so you know, it is my understanding there is no "transfer" process.    policies are attached to the drone and it doesn't matter if you own the drone or your dog.  as with any contract, you are free to write a letter to the carrier and cancel but im not sure what that would accomplish.

Thanks.
You are correct in that I meant what I posted and know the difference between the flyaway insurance and the care refresh insurance, though the picture is somewhat clouded by possible mentioning of binding either the controller or the drone in connection with the care refresh but as I didn't want either on my original mini 2 I skipped the whole shebang.
I did get care refresh for my original Mavic Mini and do not remember any mention of binding during that process but things have changed since then and I can certainly swap controllers to my heart's content with and between my Magic Minis.

Unfortunately, where this binding is in effect, I think it is far from the case "poof and it is gone".
There are several threads on the www concerning buyers of a used drone, that had been/was bound, where the new owner has been unable to fly or fly more than a few flights, 5?, before the drone was grounded because the drone or perhaps the controller, was bound to the first owner's/purchaser-of-the-insurance's DJI account and where the new owner was using their account.
This applies to both Mini 2 and I think the Mavic Air 2.
I had looked at the page you proved the link to before I posted but I can see nothing there about unbinding.

Give this thread a look, it should answer your questions.

https://forum.dji.com/forum.php?mod=viewthread&tid=131165

Sean-bumble-bee Posted at 11-4 10:59
Thanks.
You are correct in that I meant what I posted and know the difference between the flyaway insurance and the care refresh insurance, though the picture is somewhat clouded by possible mentioning of binding either the controller or the drone in connection with the care refresh but as I didn't want either on my original mini 2 I skipped the whole shebang.
I did get care refresh for my original Mavic Mini and do not remember any mention of binding during that process but things have changed since then and I can certainly swap controllers to my heart's content with and between my Magic Minis.

Can you share any posts about the 5 flight limit.  Last we heard from DJI there was no way to lock out an AC that had gone awol.

Mobilehomer Posted at 11-4 11:10
Give this thread a look, it should answer your questions.

https://forum.dji.com/forum.php?mod=viewthread&tid=131165

Thanks but that is dealing with care refresh which is a different matter. The Flyaway stuff and its "binding" is something that started this year. I have bought a used drone with active care refresh policy attached and no problems were encountered though I never had reason to use the care refresh.

DAFlys Posted at 11-4 11:34
Can you share any posts about the 5 flight limit.  Last we heard from DJI there was no way to lock out an AC that had gone awol.

I will have a look, I am fairly sure two recent threads on the Mavicpilots forum.

Sean-bumble-bee Posted at 11-4 11:39
I will have a look, I am fairly sure two recent threads on the Mavicpilots forum.

I’ve not seen anything here about it. And when we asked DJI about stolen drones they say nothing can be done to deactivate them.

Sean-bumble-bee Posted at 11-4 11:35
Thanks but that is dealing with care refresh which is a different matter. The Flyaway stuff and its "binding" is something that started this year. I have bought a used drone with active care refresh policy attached and no problems were encountered though I never had reason to use the care refresh.

Flyaway is part of Care refresh.

https://store.dji.com/guides/dji-care-refresh-flyaway-coverage/

Mobilehomer Posted at 11-4 11:47
Flyaway is part of Care refresh.

https://store.dji.com/guides/dji-care-refresh-flyaway-coverage/

Sort of but there are differences and the thread you linked to does not address my questions or not that I can see. If you can see answers please quote them.

DAFlys Posted at 11-4 11:46
I’ve not seen anything here about it. And when we asked DJI about stolen drones they say nothing can be done to deactivate them.

I will update this post as I find them.
https://mavicpilots.com/threads/ ... 17970/#post-1331308.  in post no 1 (the only thread so far as I can see that explicitly mentions 5)
post 4 of https://mavicpilots.com/threads/unbinding-from-sc.110930/  which might also be a partial answer.https://mavicpilots.com/threads/unbinding-dilemma.115065/#post-1298483
https://forum.dji.com/thread-238477-1-1.html

https://mavicpilots.com/threads/ ... her-account.114570/

Care Refresh and Flyaway are bound to the serial number of the drone. Nothing more. You are good to go until the expiration date.

"Care Refresh and Flyaway are bound to the serial number of the drone. Nothing more. You are good to go until the expiration date."   sorry but I think we are talking about differing aspects of the coverage.

Sean-bumble-bee Posted at 11-4 11:54
I will update this post as I find them.
https://mavicpilots.com/threads/ ... 17970/#post-1331308.  in post no 1 (the only thread so far as I can see that explicitly mentions 5)
post 4 of https://mavicpilots.com/threads/unbinding-from-sc.110930/  which might also be a partial answer.https://mavicpilots.com/threads/unbinding-dilemma.115065/#post-1298483

Something weird about that. You don’t need to rebind if you change the phone. Sounds like he’s new to drones and confused somehow.   If the drone is stolen before activation it can be blocked by DJI.

I have the exact same issue. I got a used DJI mini 2 and I can not fly. I can connect and see the camera change all kinds of settings but there is no option to fly. I could actually see the sellers user account with email but no option form to reset the account. Contacted the seller but he is unsure what to do. I see in one forum the seller has to LOG OFF from the phone used to bind the controller.

stevinuk Posted at 4-15 00:54
I have the exact same issue. I got a used DJI mini 2 and I can not fly. I can connect and see the camera change all kinds of settings but there is no option to fly. I could actually see the sellers user account with email but no option form to reset the account. Contacted the seller but he is unsure what to do. I see in one forum the seller has to LOG OFF from the phone used to bind the controller.

Get hold of the seller, he must go into the fly app-device management-unbind the mini2 from his account. This will then allow you to add the drone into your account.

I get this message
"Aircraft bound to another account. Change change account and try again(-53268)

stevinuk Posted at 4-15 01:07
I get this message
"Aircraft bound to another account. Change change account and try again(-53268)

Yes, you need to do as I said to you above

You need to contact the seller and get them to unbind the drone from their DJI account.
They do not need the drone or even the controller to do this, all they need is a phone logged into their DJI FPY app account.
Once the app is open and they are logged in to the App they go through the following steps
Profile>Device Management>Remove-Device-From-Account>Next>Confirm>Confirm
Job done.
I have just done the above with a Mini 2 that I bound for the purpose.
If they can' t do this then ask if they will give you the log in details to their account and then do this yourself, you would probably need to log out of your own  account before loggong in to theirs, then log out of their account and log in to yours, you do not need to bind the drone to fly it. Once you have unbound the drone from their account let them know and I assume they could change their password.
If they can't provide the log in details then I would, if you can,  return the drone for a refund.
If you bought this via ebay it probably would fall into the "not as decribed" category of problems as it can not be flown. I assume ebay USA have such a category.