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Has Yours Shipped/Arrived {DJI Bad Information}
5909 219 2021-11-5
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hallmark007
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Mharz Posted at 11-15 14:45
My package is right next to yours there in Oakland.  Doing nothing.

Hopefully they all arrive before Friday.
2021-11-15
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BertrandR
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Pardon me for asking. But as I understand this, this drone is currently missing a lot of advertised features. So why is everyone so upset that it is late to arrive. Can you do much with it as it now exists?
2021-11-15
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hallmark007
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BertrandR Posted at 11-15 19:58
Pardon me for asking. But as I understand this, this drone is currently missing a lot of advertised features. So why is everyone so upset that it is late to arrive. Can you do much with it as it now exists?

Well I have a medium format camera with none of these features and I have plenty of use for it.
2021-11-16
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trica de
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DJI Support confirmed I get me DJI Pro RC replaced and they have spares in the Netherland...
2021-11-16
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hallmark007
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trica de Posted at 11-16 04:00
DJI Support confirmed I get me DJI Pro RC replaced and they have spares in the Netherland...

Great news, I should have my kit tomorrow.
2021-11-16
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trica de
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hallmark007 Posted at 11-16 04:30
Great news, I should have my kit tomorrow.

finally!!!!
2021-11-16
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DarthSLR
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11 days since ordered. 4 days sitting in Oakland, about 350 miles away, without any movement. The Game of Drones, season 3, saga continues...
2021-11-16
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hallmark007
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DarthSLR Posted at 11-16 11:34
11 days since ordered. 4 days sitting in Oakland, about 350 miles away, without any movement. The Game of Drones, season 3, saga continues...

Outrageous, mine is supposed to arrive tomorrow.
2021-11-16
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DarthSLR
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hallmark007 Posted at 11-16 11:39
Outrageous, mine is supposed to arrive tomorrow.

We're getting close to second promised date, the 18th. Today's 16th. I guess, at this point one day here and there does not matter already.
They screwed up delivery big time, it's pretty obvious.
My main concern now is the quality of the drone itself.
All those reviews of wobbling arms, inability to hover or flight straight, ...ty software, drones running into poles despite all the declared sensors do not inspire confidence.
I'm beginning to seriously consider returning it without even bothering to unpack it, and wait for next, improved production wave with all the bugs fixed.
2021-11-16
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coloradoskier
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Ordered mine on the 5th.  Requested it to be delivered where I was located last week.  I left that area Sunday, the drone arrived yesterday.  Cannot believe how bad they lied about the shipping...
2021-11-16
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hallmark007
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coloradoskier Posted at 11-16 13:28
Ordered mine on the 5th.  Requested it to be delivered where I was located last week.  I left that area Sunday, the drone arrived yesterday.  Cannot believe how bad they lied about the shipping...

Yeah its was so dishonest , and something they will never admit .
2021-11-16
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BertrandR
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hallmark007 Posted at 11-16 01:12
Well I have a medium format camera with none of these features and I have plenty of use for it.[view_image]

Not bad for sure! Thanks for the feedback. I have gone from an old P3 to a Mini then an A2s, all used. Now I am pondering a new M3. I am crazy right?
2021-11-16
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Mharz
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DarthSLR Posted at 11-16 12:43
We're getting close to second promised date, the 18th. Today's 16th. I guess, at this point one day here and there does not matter already.
They screwed up delivery big time, it's pretty obvious.
My main concern now is the quality of the drone itself.

Mine is in Oakland as well.  Doing nothing since Saturday.  I could have drove down, picked it up and started test flights on Sunday.

Longest 3-5 business days EVER.  
2021-11-16
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bjr981s
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My Cine is still showing "To Be Shipped"
2021-11-16
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hallmark007
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Got it this morning, No dead pixels No shaking rear arms. So far it looks fine, weather here bad until Saturday so may not fly until then.

My Pro remote came with only one set of sticks “is that correct”
2021-11-17
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trica de
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hallmark007 Posted at 11-17 02:14
Got it this morning, No dead pixels No shaking rear arms. So far it looks fine, weather here bad until Saturday so may not fly until then.

My Pro remote came with only one set of sticks “is that correct”

yes one set of sticks is fine had the same.... UPS collected my pro now and I get i replaced soon
2021-11-17
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hallmark007
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trica de Posted at 11-17 06:00
yes one set of sticks is fine had the same.... UPS collected my pro now and I get i replaced soon

Hopefully you have it quickly.
2021-11-17
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DarthSLR
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Wendesday, 17th. Still in Oakland, along with other folks.
I guess, tomorrow morning, the promised 18th, some regional FedEx manager would go "oh ..., call all Doordash drivers in Bay Area"...
2021-11-17
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hallmark007
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DarthSLR Posted at 11-17 07:10
Wendesday, 17th. Still in Oakland, along with other folks.
I guess, tomorrow morning, the promised 18th, some regional FedEx manager would go "oh ..., call all Doordash drivers in Bay Area"...

Fingers crossed for all of you. But this whole thing is a of an indictment on dji once again.
2021-11-17
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frankymusik
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hallmark007 Posted at 11-17 02:14
Got it this morning, No dead pixels No shaking rear arms. So far it looks fine, weather here bad until Saturday so may not fly until then.

My Pro remote came with only one set of sticks “is that correct”

No,
the replacement sticks are in the cardboard box, with the replacement propellers ...
2021-11-17
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frankymusik
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BertrandR Posted at 11-15 19:58
Pardon me for asking. But as I understand this, this drone is currently missing a lot of advertised features. So why is everyone so upset that it is late to arrive. Can you do much with it as it now exists?

Very well asked, I'm serious!

You really want the new toy very quickly, and after you have put it into operation you realize:

In a certain sense you have less than e.g. with the Mavic Air 2 ...
Now you have to wait 2 - 3 months and you will be very angry about it ...
2021-11-17
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hallmark007
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frankymusik Posted at 11-17 10:53
No,
the replacement sticks are in the cardboard box, with the replacement propellers ...

There for the standard Remote, I purchased Combo + Pro remote,
2021-11-17
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frankymusik
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hallmark007 Posted at 11-17 11:21
There for the standard Remote, I purchased Combo + Pro remote,

Excuse me,
I received the cine version and couldn't find the replacement sticks at first. I then found them (later) between the replacement propellers ...
Therefore - and because you wrote about the RC Pro - I suspected the same for you ...
However, I saw an unboxing of the RC Pro on YouTube (from separate packaging), and while looking at it I noticed that it actually did not contain any replacement sticks. It is sad...
2021-11-17
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frankymusik
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hallmark007 Posted at 11-17 11:21
There for the standard Remote, I purchased Combo + Pro remote,

See here:


2021-11-17
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hallmark007
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frankymusik Posted at 11-17 12:19
See here:

https://youtu.be/T6oZpBFMS3o

Yeah I understand now.when I purchased first SC it had extra sticks, but now  I spend €450 get no charger and no extra sticks. Very mean by DJI because in the field if you drop one of these they are not easy to find and your days flying is ruined. But I can buy a set €20 plus €23 shipping ….
2021-11-17
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Visual Air
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Mharz Posted at 11-12 12:55
Did you read my post?

Did you note the date DJI has labeled as shipped?  

My story is even better. DJI shipped my fly more and RC pro on Nov 06 2021 at which point I have followed its travel. Currently DHL states it is in my home country Canada waiting on clearance. Today I engage DJI chat and they tell me this story now.
Keep in mind I have watched the tracking and it has sat for 8 days in Ontario Canada waiting for clearance. Today DJI Dempsey states my order is leaving tomorrow?
Who to believe DJI or DHL. Just a travesty.

Dempsey
Thank you for patiently waiting. We understand how much you wanted to receive your order and we are paying attention to the transportation status. Your package is expected to be sent from Hong Kong tomorrow after it arrives in Hong Kong and the shipping status will be updated. We apologize for any inconvenience caused.

Dempsey
As a compensation for the trouble caused, I would be able to process (10 DJI Credits) for you and this credit can be used 15 days after receiving the order physically. I know this does not cover for all trouble and expenses caused, but I hope it will at least to some extent alleviate the frustration.
2021-11-17
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hallmark007
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Visual Air Posted at 11-17 14:05
My story is even better. DJI shipped my fly more and RC pro on Nov 06 2021 at which point I have followed its travel. Currently DHL states it is in my home country Canada waiting on clearance. Today I engage DJI chat and they tell me this story now.
Keep in mind I have watched the tracking and it has sat for 8 days in Ontario Canada waiting for clearance. Today DJI Dempsey states my order is leaving tomorrow?
Who to believe DJI or DHL. Just a travesty.

Haha, they offered me 20 dji credits, I think ill buy the cine version as well hehe…
2021-11-17
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Visual Air
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hallmark007 Posted at 11-17 14:19
Haha, they offered me 20 dji credits, I think ill buy the cine version as well hehe…

Too Funny. Glad you finally received yours.
2021-11-17
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TeddyBear
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Still no movement, been in Oakland, CA since the 13th ("shipped" the 5th); I will be shocked if they put it on a plane to get it the 600 miles to get it here tomorrow "before 1pm" as scheduled.
2021-11-17
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hallmark007
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TeddyBear Posted at 11-17 14:34
Still no movement, been in Oakland, CA since the 13th ("shipped" the 5th); I will be shocked if they put it on a plane to get it the 600 miles to get it here tomorrow "before 1pm" as scheduled.

Well strange things happening with this drone Fingers Crossed you get it tomorrow.
2021-11-17
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EFRPIC
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Has anyone actually contacted FedEx International?  I did, they took ownership of the transit issues between HNK and Anchorage. Oakland to release tonight to West Coast delivery points they said. I changed my delivery to a FedEx ship center so no porch pirates and I can sign when I pick it up. If there is damage to the box, they take the report. No he said she said....

DJI certainly does have issues but FedEX is a guilty party here. Can't really refund $$ as our ship cost is $0.00.

2021-11-17
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Mharz
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Update as of 1 PM PST today.  

I called FedEx and a nice woman said she's going to check in on the status of my package with another department.  I immediately thought, "oh crap this means something bad is going down."  She says she's going to put me on a brief hold and then hangs up on me.  FedEx sucks.

I call back, because now I want an answer and I'm a little bothered.  This time, I get a guy that tells me he can track my package for me and lets me know it's in Oakland.  I remind him it's been there since Saturday and I could have driven the 3 hours and picked it up myself and it's still sitting there doing nothing.  He promises me that it will be on a plane this evening coming to my city for delivery tomorrow, 11/18/21 before 1 pm.  I ask him if he's sure and it's 100%.  He says yes.

Now, at 6:44 pm PST the drone is STILL in Oakland.

Yes, DJI was at fault for lying about a ship date but FedEx ... we'll see tomorrow.  Really disappointed in the entire process from purchase to delivery.  Great job DJI in sucking all the fun out of a new purchase and honorable mention to FedEx for letting a package sit for 5 days with no delivery.  I rate the experience 0/10 will never do again.
2021-11-17
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EFRPIC
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19:17 PST Departed Oakland as FedEx said...
2021-11-17
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Mharz
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EFRPIC Posted at 11-17 19:36
19:17 PST Departed Oakland as FedEx said...

Same!  There is hope!
2021-11-17
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DarthSLR
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EFRPIC Posted at 11-17 19:36
19:17 PST Departed Oakland as FedEx said...

Yup. I guess they will try for 1pm delivery tomorrow.
2021-11-17
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Monkey007
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Yay! Mine just arrived! It's probably not very popular here in Australia. From ordered to delivered in under one week. But honestly not sure if I would even try to use it with the standard controller. And I haven't received any shipping information for the RC Pro yet.
2021-11-17
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TeddyBear
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DarthSLR Posted at 11-17 20:22
Yup. I guess they will try for 1pm delivery tomorrow.

Super interesting that all of our drones moved from Oakland and literally the exact same time, all with the same exact delivery times.
2021-11-17
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Mharz
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TeddyBear Posted at 11-17 22:07
Super interesting that all of our drones moved from Oakland and literally the exact same time, all with the same exact delivery times.

Mine went to Memphis.  I bet all of them left on the same plane to Memphis.
2021-11-17
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hallmark007
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Mharz Posted at 11-17 23:38
Mine went to Memphis.  I bet all of them left on the same plane to Memphis.

Hopefully Christmas comes today for all of you. Good Luck…….
2021-11-18
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DarthSLR
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Mharz Posted at 11-17 23:38
Mine went to Memphis.  I bet all of them left on the same plane to Memphis.

Yup. The magical world of FedEx hubs.
2021-11-18
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