fans51747d68
lvl.1
Canada
Offline
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Hi,
Wondering if anyone has had this issue and what the solution was. After a month of back and forth with a warranty claim with DJI I finally got a brand new Air 2S delivered, right out of the box the remote has the following symptoms:
1. When plugged in (ive tried multiple chargers and cables), all four LED lights flash once, then nothing. Sometimes after flashing once they will go through a rolling flash for 4 seconds and then turn off.
2. I cannot power the RC on under any scenario except if i power it on within 4 seconds of plugging it in. Once its on it works fine but as soon as i unplug it it shuts off.
3. Ive tried leaving it to charge overnight but it seems like after that 4 second window it does not draw any power regardless of how long you leave it pluged in.
This is very disappointing, I would realled like to avoid shipping the RC in under warranty as I have already had too much down time since the originally warranty process started, This was bought directly from the DJI site so i dont have the luxury of returning or exchanging locally.
Any experince or help is appreciated.
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