Turn around time for DJI repairs?
333 2 2021-11-6
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Twistedlarch
lvl.4
Flight distance : 3948947 ft
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United States
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Hi, I recently crashed my MA2, while everything seems fine flight wise my gimble on the other hand didn't fair so well. The gimble sometimes works properly and sometimes not. The most common errors are "Gimble stuck" or "Gimble motor overloaded". I've decided to quit flying it all together until I can get it repaired, does anyone know what the average turn around time is for repairs?

Thanks
Brian
2021-11-6
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GaryDoug
Second Officer
Flight distance : 1264639 ft
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United States
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I have no experience with that. But from what I have read here, it is fairly quick. Your being in the US may help to expedite that...more service centers here?
2021-11-6
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi there. Thank you for reaching out and we're sorry to know about the incident that happened on your unit. If you are located in the US, the turnaround time for the repair process would be approximately 5-7 business days upon receiving the unit at our facility. Thank you for your valued support.
2021-11-7
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