diamondmine
lvl.4
Flight distance : 500449 ft
United Kingdom
Offline
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Hi,
Response i received today from DJI ref compatibility. What i can't figure out is the hardware upgrade when the AIR 2S is already Occusync 3
Casey (Support)
2021年11月17日 GMT+815:00
Dear Craig,
Thank you for your update.
We completely understood your feelings, and we understood your request for compatibility for the RC Pro and Air 2s. Please rest assured that we have feedback your request to our engineers to achieve it. Meanwhile, since the O3 image transmission system involves hardware upgrades and cannot be upgraded firmware only, with this, it will take a lot of time, so please extend your patience. Please stay tuned to DJI's official website, as we will update the latest news on the official website as soon as we receive it.
Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up your expectations. I want you to know that your complaint and feedback will give us the chance to resolve the problem and assist us in making our services better.
Your understanding and cooperation will be highly appreciated!
Thanks for choosing DJI. Please wear a mask when going out, and keep your hands sanitized by washing and disinfecting them frequently. Stay Safe!
Best regards,
Casey
DJI Customer Support
Website: http://www.dji.com/support
YouTube: http://s.dji.com/DJI-Tutorials
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