Yet another DJI Care Refresh question
512 7 2021-11-14
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DarthSLR
First Officer
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With the purchase of Mavic 3 Cine (still in transit) I'm mulling of the question if I should get the Care Refresh service...
I would like to hear about your experience, like
  • Don't have it, don't need it (I am myself in this category, at least for now)
  • Have it, never used it
  • Have it, used it (X times with Y product)
  • Wish I had it but I didn't (with Y product).


Also, can you use dji credits to pay for it? It look like a have a few point I can exchange to set off the cost...

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2021-11-14
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Mobilehomer
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For a $5000 expense, why are you even hesitating?
2021-11-14
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DarthSLR
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Mobilehomer Posted at 11-14 13:10
For a $5000 expense, why are you even hesitating?

Because I'm not really sure how it works, or if it works at all. Too much like an extended warranty.
That's why I'm asking for shared experience.
2021-11-14
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DJI Stephen
DJI team
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Hello there DarthSLR. Good day and thank you for sharing these information with us. For additional reference, The DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. DJI Care Refresh (1-year plan) includes up to 2 replacements in 1 year. DJI Care Refresh (2-year plan) includes up to 3 replacements in 2 years and extends the original warranty up to 2 years from the date of purchase. Thank you.

https://store.dji.com/product/dji-care-refresh-dji-mavic-3
2021-11-14
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DarthSLR
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DJI Stephen Posted at 11-14 20:05
Hello there DarthSLR. Good day and thank you for sharing these information with us. For additional reference, The DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. DJI Care Refresh (1-year plan) includes up to 2 replacements in 1 year. DJI Care Refresh (2-year plan) includes up to 3 replacements in 2 years and extends the original warranty up to 2 years from the date of purchase. Thank you.

https://store.dji.com/product/dji-care-refresh-dji-mavic-3

Thank you Stephen!
Can I convert my “captaincy”  points into credits to use them to purchase it? And will I lose my captaincy as a result?
2021-11-15
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DJI Susan
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DarthSLR Posted at 11-15 06:49
Thank you Stephen!
Can I convert my “captaincy”  points into credits to use them to purchase it? And will I lose my captaincy as a result?

Hi there, you can redeem the points earned on the forum to DJI Credits and you can use it to purchase stuff on DJI Store. 180 DJI Points = $1 DJI Credit (USD).
The minimum number of points required for redemption is 1800. The maximum redeemable amount is 5400 points per month.
It will not degrade your group rankings, no worries.
2021-11-16
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GaryDoug
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The bigger the "price" the more you need insurance. That is what my passed father taught me. Insure your family breadwinner but not your car. And he was in the insurance business. "If you can afford to replace it, do not insure it"
2021-11-16
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hallmark007
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I think for one year its peace of mind, after that we’re all thinking when the next drone is coming ;+)
2021-11-17
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