Strange behaviour by mini 2 today
934 11 2021-11-14
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djiuser_YuttNXWSqglr
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United Kingdom
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I was flying my mini 2 today after a couple of weeks and it was behaving a bit oddly. I have listed the behaviours below:
1. Even on full signal ,at a distance of about 200-300 meters from me, it was not responding immediately i.e. 2-3 second delay or sudden movement.

2. In one flight gimbal got stuck and was not moving when i moved the wheel or used Fn key to make it 0 degree or 90 degree. I tried gimbal callibration but it did not move beyond 90% . Finally i restarted and it worked.

3. While trying to follow an object sidewise the feed was breaking and drone stopped moving at times giving some message about moving angle and speed in sports mode.


Few things to note:
1. I avoided updating the firmware when asked
2. I am a new drone user , a month old only
3. There was wind but not too much i believe
4. I did end up crashing my drone in a tree today but at that time the controls seemed normal

Another reason I am posting this is I saw couple of people reporting issues with this drone recently,hence curious if something is wrong with software etc.
2021-11-14
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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There have been some reports of the drone not responding to climb stick movement.
2021-11-14
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Labroides
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You would need to post your flight dta for anyone to be able to tell what your issue might have been.
Without data, all you can hope for are guesses, most of which will be 100% wrong and a distraction.
2021-11-14
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Since there was a crash that happened before on your DJI Mini 2 and now you are having this issue on the said DJI Drone. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do there best to help you and give out the best resolution for the said matter. Again I am sorry and thank you.
2021-11-14
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djiuser_YuttNXWSqglr
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United Kingdom
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DJI Stephen Posted at 11-14 19:20
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Since there was a crash that happened before on your DJI Mini 2 and now you are having this issue on the said DJI Drone. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do there best to help you and give out the best resolution for the said matter. Again I am sorry and thank you.

The crash happened the same day on the last flight. I will reach out to the support team. Thanks.
2021-11-14
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djiuser_YuttNXWSqglr
lvl.2
United Kingdom
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Labroides Posted at 11-14 12:34
You would need to post your flight dta for anyone to be able to tell what your issue might have been.
Without data, all you can hope for are guesses, most of which will be 100% wrong and a distraction.

Agree !! I will go through some posts to see how I can share the flight logs and will share those here.
2021-11-14
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Popeye1
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Flight distance : 511722 ft

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djiuser_YuttNXWSqglr Posted at 11-14 22:25
Agree !! I will go through some posts to see how I can share the flight logs and will share those
You need to post the .txt flight log, preferably on either
https://www.phantomhelp.com/logviewer/upload/
or
https://airdata.com
and then post the link to the log here.
2021-11-14
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djiuser_YuttNXWSqglr
lvl.2
United Kingdom
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Popeye1 Posted at 11-14 22:28
You need to post the .txt flight log, preferably on either
https://www.phantomhelp.com/logviewer/upload/
or

Crashed flight log - https://www.phantomhelp.com/logviewer/EK5JADD49VZ993YVUSMN

Gimbal issue log (probably) - https://www.phantomhelp.com/logviewer/FP2QBIACA0WGA8V3VXJU

Flight with lag, low responsiveness, strange gimbal movement - https://www.phantomhelp.com/logviewer/4DO316WOZOIS0WHFLL57

Another flight with lag issue and sudden gimbal movements - https://www.phantomhelp.com/logviewer/WOVATH3VSZPZS6OMDWCE


2021-11-14
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Labroides
Core User of DJI
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1. Even on full signal ,at a distance of about 200-300 meters from me, it was not responding immediately i.e. 2-3 second delay or sudden movement.

Can you help point to where this happens in the flight?
It's a lot of data to wade through when you don't know where to look.
2021-11-14
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djiuser_YuttNXWSqglr
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United Kingdom
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Labroides Posted at 11-14 23:37
1. Even on full signal ,at a distance of about 200-300 meters from me, it was not responding immediately i.e. 2-3 second delay or sudden movement.

Can you help point to where this happens in the flight?

It was in this flight - https://www.phantomhelp.com/logviewer/4DO316WOZOIS0WHFLL57

First between 12:50 - 13:20/13:30
Later between 18:40 - 19:00 but this could be due to wind
2021-11-14
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djiuser_YuttNXWSqglr
lvl.2
United Kingdom
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did anyone see anything odd with the logs ? I am raising the replacement request, hence wanted to check before that if there seems any issue!
2021-11-15
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DJI Stephen
DJI team
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djiuser_YuttNXWSqglr Posted at 11-14 22:23
The crash happened the same day on the last flight. I will reach out to the support team. Thanks.

Hi there. Thank you for the reply and if you have any other concerns or any issue with DJI . Please feel free to post it here at DJI Forum. We are all here to help and assist you. Thank you.
2021-11-17
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