I am looking forward to the drone. Turkey dealer is very late in sending this device, there is no patience left.

I EXPECT YOU TO SEND THE DRONE FOR A LONG TIME

Hi there, thank you for reaching DJI Forum. I'm sorry to read and to know that you are having an issue with your active case. Upon reviewing the case number provided, the package is already in the shipment process and undergoing a clearance event this November 16, 2021, and the estimated delivery date is November 22, 2021. For us to clarify, were you able to receive and check the tracking number sent by our designated team? Thank you.

DJI Diana Posted at 11-16 14:28
Hi there, thank you for reaching DJI Forum. I'm sorry to read and to know that you are having an issue with your active case. Upon reviewing the case number provided, the package is already in the shipment process and undergoing a clearance event this November 16, 2021, and the estimated delivery date is November 22, 2021. For us to clarify, were you able to receive and check the tracking number sent by our designated team? Thank you.

I am glad that the package arrived at my address on November 22.  But the mystery is why the device, which is Turkey, is delivered when it comes from abroad.  The process is getting longer, and as a consumer, I get nervous.

djiuser_k11zrcPHc5To Posted at 11-16 17:05
I am glad that the package arrived at my address on November 22.  But the mystery is why the device, which is Turkey, is delivered when it comes from abroad.  The process is getting longer, and as a consumer, I get nervous.

Hi there, just to clarify, since we have no official repair center in Turkey, the drone will be shipped from our repair center in China. Hope you will receive the drone soon.
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

DJI Susan Posted at 11-16 19:22
Hi there, just to clarify, since we have no official repair center in Turkey, the drone will be shipped from our repair center in China. Hope you will receive the drone soon.
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

I received the message that we are waiting for the device from the DJI Dealer of TURKEY, it is not possible for them to be the main dealer dji mevic mini version, it is called drone, if the first brand in TURKEY was used commercially, it would be harmful to the user.

DJI Susan Posted at 11-16 19:22
Hi there, just to clarify, since we have no official repair center in Turkey, the drone will be shipped from our repair center in China. Hope you will receive the drone soon.
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

Don't get me wrong, my comments I like DJI I wish it would be more accessible in our country

djiuser_k11zrcPHc5To Posted at 11-16 19:37
Don't get me wrong, my comments I like DJI I wish it would be more accessible in our country

Sorry for the inconvenience and the waiting. Your feedback will be noted, we also hope the same thing. Hope you will receive the drone back soon. If there is anything else we can help, please feel free to let us know, we will do our best to help.