Stuck Gimbal
296 2 2021-11-16
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Testpilot72
lvl.1

United Kingdom
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Hi all,
Brand new to the forum so if I've posted in the wrong place please forgive me. I've just purchased a mini2 and it's saying the gimbal stuck? YouTube has not helped so here I am. Has anyone else had this issue and if so, how did you fix it?

Thanks in advance
2021-11-16
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DJI Susan
Administrator
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Hi, we are sorry to read about the issue. Please make sure that the gimbal cover has been removed, and try to calibrate the gimbal and restart the drone.
Please update the firmware if it has not been updated. If the error persists, you may need to send the drone in for service. If you purchase the drone from the retailer, please try to contact the retailer to see if they can help you with the replacement. Or you can contact our support via email at http://www.dji.com/support to start a case.
2021-11-16
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
Just create a new thread here : https://forum.dji.com/forum-129-1.html and select the right category / subcategory.
2021-11-17
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