DJI Osmo Action 2 Webcam Mode on Mac not working
5455 12 2021-11-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
ChristophB
lvl.2
Flight distance : 1187500 ft
  • >>>
Hong Kong
Offline

Hello,

Has anyone managed to get the Webcam mode via USB-C cable to work on a Mac? My Mac software (e.g. browser, etc.) is recognising that there is a DJI Action 2 camera, but it can't retrieve any information. Other tools give me errors such as:

Screenshot 2021-11-17 at 21.17.29.png

Or the software gets such on "the camera is starting" (Chrome):

Screenshot 2021-11-17 at 21.19.28.png

Do I need a driver or something? I'm on MacOS Monterey on an M1 Mac Mini.

Thanks,
Christoph
2021-11-17
Use props
DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
  • >>>
Hong Kong
Offline

Hi  Action2 uvc works fine on MacOS 11(bigSur)

MacOS 12 Monterey releases at the end of Oct 2021. we did find the issue you meet.

now we are still solving this, it is a software issue.
(there is lots discussion for usb camera adjust Monterey in other forum:
https://forums.macrumors.com/thr ... usb-webcam.2320189/
https://forum.manycam.com/t/inst ... camera-anymore/5750 )
2021-11-17
Use props
DJI Stephen
DJI team
Offline

Hello there ChristophB. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please refer to the post of DJI-ytao on post #2 with regards to this issue. Thank you.
2021-11-17
Use props
ChristophB
lvl.2
Flight distance : 1187500 ft
  • >>>
Hong Kong
Offline

DJI-ytao Posted at 11-17 06:09
Hi  Action2 uvc works fine on MacOS 11(bigSur)

MacOS 12 Monterey releases at the end of Oct 2021. we did find the issue you meet.

Hi DJI-ytao, thanks for those links, but I think they got truncated. Do you have the full links somewhere/ Thanks, Christoph
2021-11-17
Use props
DJI Susan
Administrator
Offline

ChristophB Posted at 11-17 19:02
Hi DJI-ytao, thanks for those links, but I think they got truncated. Do you have the full links somewhere/ Thanks, Christoph

Hi Christoph, the links have been updated. Please check again.
2021-11-17
Use props
djiuser_jVRVdnmP7mWf
New

United Kingdom
Offline

Has there been any resolution from DJI on this?  As of February 2022 I am still having this issue.

Be well.

Jonathan
2022-2-15
Use props
netgifted
lvl.1

Canada
Offline

I have the same issue
2022-3-7
Use props
StevenJ
lvl.1
United States
Offline

Same issue here, MacOS Monterey 12.2.1
2022-3-8
Use props
jczki0
New

France
Offline

I'm also seeing this on Monterey 12.5.1

Really wish I could use this camera as a webcam for this kind of money.
2022-8-20
Use props
Rodinal
lvl.1
Germany
Offline

It's been about 10 months since the trouble was reported in this thread at first. There must be an important reason why this obvious bug hasn't been fixed yet. DJI, could you tell us this reason please?

Other USB Video Class capable cameras do work with Monterey, so this is most likely a DJI issue.
2022-8-25
Use props
clint1977
lvl.1
France
Offline

Hello,
any news on this one. Action 2 still not working on Monterey or Ventura beta 5. Wish I could find a way...
2022-9-16
Use props
DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
  • >>>
Hong Kong
Offline

Hi All
MacOS 13.0.1 solves the webcam issue. we test and Action2 works well now
2022-11-11
Use props
djiuser_n1rjFtk2klhU
lvl.1
Flight distance : 46 ft
United Kingdom
Offline

DJI-ytao Posted at 11-11 06:26
Hi All
MacOS 13.0.1 solves the webcam issue. we test and Action2 works well now

then its broken again in 13.1
2022-11-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules