[MINI 2] Crooked camera
1273 10 2021-11-18
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Matthias IDC
lvl.1
Flight distance : 224491 ft

France
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Résultats de traductionHello everyone,  The camera of my drone has been crooked since yesterday, I am attaching a photo to you  after calibrating IMU and looking for all updates the problem is still there ...  I can't find anything on interent about this  Do you have an idea please?



2021-11-18
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Matthias IDC
lvl.1
Flight distance : 224491 ft

France
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Crooked camera

Hello everyone,  The camera of my drone has been crooked since yesterday, I am attaching a photo to you  after calibrating IMU and looking for all updates the problem is still there ...  I can't find anything on interent about this  Do you have an idea please?



2021-11-18
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Matthias IDC
lvl.1
Flight distance : 224491 ft

France
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2021-11-18
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DJI Stephen
DJI team
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Hello there Matthias IDC. I am sorry for the trouble this has caused and thank you for reaching out. before this issue happened was there a hard landing or a crash that happened to the said DJI drone and have you tried to calibrate the gimbal of your DJI Mini 2 to see if the issue will still persist? Thank you.
2021-11-18
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Popeye1
lvl.3
Flight distance : 511722 ft

United Kingdom
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Hi have you crashed the drone? Do a full gimbal calibration see if that rectifies the issue.
2021-11-18
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MeAtHome
lvl.4
Flight distance : 84104 ft
Switzerland
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After about four months, my Mini 2 had a crooked horizon; no crash or hard landing and never flew in rain or dust. Calibration of IMU, camera, compass as well as FW flashing etc. did not help. Also no difference with Android or iOS. DJI replaced the drone under warranty.
2021-11-18
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Matthias IDC
lvl.1
Flight distance : 224491 ft

France
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Hello everyone, thank you for your answers. There was no crash, it appeared overnight

@MeAtHome your message worries me
2021-11-19
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Popeye1
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Flight distance : 511722 ft

United Kingdom
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Matthias IDC Posted at 11-19 00:09
Hello everyone, thank you for your answers. There was no crash, it appeared overnight

@MeAtHome your message worries me

Have you recalibrated the gimbal, start with what you can do. IMU calibration won’t reset the gimbal
2021-11-19
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MeAtHome
lvl.4
Flight distance : 84104 ft
Switzerland
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Matthias IDC Posted at 11-19 00:09
@MeAtHome your message worries me

No need to worry. I contacted DJI support and followed their advice to pinpoint the problem; quick and easy. I was asked to ship the drone to their service center in the Netherlands and within three days, after the drone arrived at their facilities they have sipped a replacement.
Just to add… the tilted horizon also happened “overnight”, so I have no Idea why this happened.
2021-11-19
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Matthias IDC
lvl.1
Flight distance : 224491 ft

France
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Thanks you Popeye ! it was necessary to recenter gamble, I did not know this option !
2021-11-19
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MeAtHome
lvl.4
Flight distance : 84104 ft
Switzerland
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Matthias IDC Posted at 11-19 02:51
Thanks you Popeye ! it was necessary to recenter gamble, I did not know this option !

I am glad to hear that you were able to get rid of the problem! Unfortunately, I was not that lucky
2021-11-19
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