5F4Bd6uy23nf
lvl.1
United Kingdom
Offline
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Story so far: Purchased a new OSMO4 SE, trying to activate against my existing DJI account which already has an activated OSMO Pocket.
bluetooth connects, the MIMO app can see there is a new device, click connect, requests to pair, say okay, then error message 'unable to activate please contact DJI Support'
Tried so far:
reset bluetooth on gimbal and iphone 13 pro
uninstalled mimo and reinstalled
tried different wi-fi
rebooted iphone
reset all network settings on iphone
tried installing on different iphone (11)
Gimbal is fully charged
Running out of patience with this
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