kyle.jones
New
Canada
Offline
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I just got it today. Arrived this morning. I turned it on and decided to turn it back off and fully charge the battery before taking it outside.
Once the battery was fully charged I put it back in and it wouldn't turn on. So I waited a bit and tried again. Still wouldn't turn on. SO I removed the battery and turned it on and it was fine. I put it back in and same thing happened. LED lights go across like its going to turn on and just shuts itself back off. If anyone is going to ask if I am turning it on right, I AM. It turns on fine outside the machine but does not stay on when plugged into the machine.
So I called the dealer I bought it off and he told me to try and turn it on again. So I did three times with him on the phone and on the third time smoke started to come out of one of the arms. I beleive there may have been a short somewhere. I just don't understand how a brand new unit isn't tested or how it could fail so easily.
Now I am going through trying to get this sent back to him. I am hoping he will send out a new one to replace this one. I was in a hurry to get using it for work but not it will be delayed.
I am not sure if I should request my money back or just get another unit. Sorry if I sound a little frustrated.
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