Hello!

I'm a dji mini 2 user and I recently bought a Oppo Reno 6 Pro 5g. Which I'd say is a good and powerful device. Capable of running Dji Fly App by far.

Well then, the problem comes when I try to connect the phone to the remote control. It doesn't even detect the cable. It doesn't even say its battery charging... Nothing. Absolutely nothing happens. I don't know if its the phone version or the app. It says it supports Reno 4, which is way older than mine..

My previous phone was a Samsung galaxy a51 5g and worked perfectly

I've searched on Google and couldn't find anyone with the same problem... I hope someone here can help me

The App probably has not been optimized yet to run the Reno 6 OS.

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. It seems that the mobile device that you are using is not compatible with the unit and this might be the reason why you experience the said issue. We strongly suggest using a recommended mobile device to avoid issues. Please refer to the link below for your reference. Thank you for your understanding and support.

https://www.dji.com/downloads/djiapp/dji-fly

I kept my Android phone working with the Mini 2 and bought a new phone not to be used with the drone. That way you also have an emergency phone in case your main phone should quit working!

DJI Paladin Posted at 11-21 04:42
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. It seems that the mobile device that you are using is not compatible with the unit and this might be the reason why you experience the said issue. We strongly suggest using a recommended mobile device to avoid issues. Please refer to the link below for your reference. Thank you for your understanding and support.

https://www.dji.com/downloads/djiapp/dji-fly

Thanks for the reply. I can see in the list the reno 4, which is an older version of my device.

Is it expected to update the app in order to add new devices to the compatibility list?

AlanSpain Posted at 11-21 09:01
Thanks for the reply. I can see in the list the reno 4, which is an older version of my device.

Is it expected to update the app in order to add new devices to the compatibility list?

Thank you for your response. Our team is working on the latest version of the mobile device to be compatible with the said unit. As of the moment, we don't have any information on when this would be available for the said unit. Thank you for your understanding and support.

DJI Paladin Posted at 11-22 02:24
Thank you for your response. Our team is working on the latest version of the mobile device to be compatible with the said unit. As of the moment, we don't have any information on when this would be available for the said unit. Thank you for your understanding and support.

Hello DJI Paladin!

I asked to OPPO what kind of connections my device supports and they answered me this:

OTG: FAT32, NTFS, EXFAT

So... is there any chance I can get this to work?

Thanks!

Oppo Reno 6 Pro 5G non funziona la dji fly come devo fare? Il problema è dello smartphone o del mini2?

DJI Paladin Posted at 2021-11-21 04:42
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. It seems that the mobile device that you are using is not compatible with the unit and this might be the reason why you experience the said issue. We strongly suggest using a recommended mobile device to avoid issues. Please refer to the link below for your reference. Thank you for your understanding and support.

https://www.dji.com/downloads/djiapp/dji-fly

Oppo Reno 6 Pro 5G non funziona la dji fly come devo fare? Il problema è dello smartphone o del mini2?

djiuser_MjrY7HLjzzzt Posted at 2-11 07:38
Oppo Reno 6 Pro 5G non funziona la dji fly come devo fare? Il problema è dello smartphone o del mini2?

It is Fly App problem.

Hi, has anyone managed to solve the connection problem with oppo Reno 6 pro?
Salve, qualcuno è riuscito a risolvere il problema di connessione con oppo Reno 6 pro?

Hello, after my post here in the forum, DJI got an update which made the Reno 6 pro work properly with the drone. I hope it happens the same with you all.

AlanSpain Posted at 2-16 02:10
Hello, after my post here in the forum, DJI got an update which made the Reno 6 pro work properly with the drone. I hope it happens the same with you all.

hello, when was the update?  because I did the installation again yesterday and tried to reconnect my oppo Reno 6 pro .. but still nothing ...

After a long time thinking about it, not giving up I was able to solve the problem with a double type C cable that has only one charging direction, in my opinion the incompatibility problem between the Reno 6 pro and the mini 2 controller it is given by the reverse charging of the smartphone .... I did some tests and that's fine .... I hope to do something pleasing to someone else who was in the same situation as me

djiuser_fL2I4oi7NLoH Posted at 2-16 10:42
After a long time thinking about it, not giving up I was able to solve the problem with a double type C cable that has only one charging direction, in my opinion the incompatibility problem between the Reno 6 pro and the mini 2 controller it is given by the reverse charging of the smartphone .... I did some tests and that's fine .... I hope to do something pleasing to someone else who was in the same situation as me

Hi!

I cannot manage to find a USB c cable as the one you described. Can you send or post a link with a cable which actually works?

Hi, i have the same problem....i tried dji go and dji go4.....i have a  Phantom 3 advanced....nothing to do. I have to use my wife's phone to enjoy my drone....lol. however It Is a bad thing from dji not to fix that kind of problem. I don't want to pay an app to let my drone fly ( i tried also an app but only for 6 free days)

fans24311373 Posted at 9-11 09:19
Hi, i have the same problem....i tried dji go and dji go4.....i have a  Phantom 3 advanced....nothing to do. I have to use my wife's phone to enjoy my drone....lol. however It Is a bad thing from dji not to fix that kind of problem. I don't want to pay an app to let my drone fly ( i tried also an app but only for 6 free days)

Hi there. We do apologize for the trouble. The DJI Phantom 3 Advanced uses the DJI Go (not the DJI Go4) which you can download using this link https://www.dji.com/downloads/djiapp/dji-go-3. Please note that as electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 3 Series and its accessories starting on January 5, 2023. We’re sorry that the services for this product have been suspended currently and relevant technical support and after-sales repair services cannot be provided. Your understanding is highly appreciated.