Dji Osmo action shutdown at 15 Sec of record video
1291 5 2021-11-23
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Lks1727
lvl.2
Flight distance : 5338848 ft
Panama
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Hello, I have a problem with my osmo action, I start recording and it shuts down when it reaches 15 seconds of recording. The problem occurs in all video resolutions and in Hyperlapse.

2021-11-23
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johansenfoto
Second Officer
Flight distance : 1173379 ft
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Norway
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Then I have to ask, what kind of memory card do you use? Is it v30 U3?
What brand?
Where did you buy it? Ebay/Amazon etc. have fake ones.
2021-11-23
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DJI Stephen
DJI team
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Hello there Lks1727. I am sorry for the trouble this has casued and thank you for reaching out. Kindly please use a different suggested microSD card on your DJI Osmo Action to see if the issue will still persist? For reference I will post the list of suggested microSD card for the DJI Osmo Action. Thank you.

2021-11-23
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Lks1727
lvl.2
Flight distance : 5338848 ft
Panama
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DJI Stephen Posted at 11-23 19:33
Hello there Lks1727. I am sorry for the trouble this has casued and thank you for reaching out. Kindly please use a different suggested microSD card on your DJI Osmo Action to see if the issue will still persist? For reference I will post the list of suggested microSD card for the DJI Osmo Action. Thank you.

[view_image]

Hi, Thanks for answering, I tried 3 different memories and they all have the same problem. The camera turns off after 15 seconds of recording.


SanDisk 128GB Ultra MicroSDXC UHS-I Memory Card
2021-11-24
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Lks1727
lvl.2
Flight distance : 5338848 ft
Panama
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johansenfoto Posted at 11-23 13:36
Then I have to ask, what kind of memory card do you use? Is it v30 U3?
What brand?
Where did you buy it? Ebay/Amazon etc. have fake ones.

Hello, the memory is : SanDisk 128GB Ultra MicroSDXC UHS-I Memory Card
2021-11-24
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johansenfoto
Second Officer
Flight distance : 1173379 ft
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Norway
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Lks1727 Posted at 11-24 05:23
Hello, the memory is : SanDisk 128GB Ultra MicroSDXC UHS-I Memory Card

Ok, but where did you buy it/them?
Maybe you could record it with your phone or something and post the video when it happening + show the memory cards you have tried with.

Only time I had problem, was when the card was not fast enough. After that I always buy quality and fast enough cards.
2021-11-24
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