DJI Natalia
Administrator
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Hi there, I'm sorry to hear about the difficulties that you encountered. Just to verify, where did you contact our support team, please? If you have not gotten a case number, please send us an email to support@dji.com, provide us with all the details. We'll keep following up on it. After sending the email, you'll receive a ticket number automatically, please let me know the ticket number. Thanks. |
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