Prevent drone registration
673 5 2021-11-24
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AMZN_Adanorth
lvl.2
Flight distance : 3272054 ft
South Africa
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I would like to know if DJI offers any ability to prevent a drone that has gone missing being linked to another account.
2021-11-24
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DJI Natalia
Administrator

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Hi there, sorry for the inconvenience. May I know more details about what happened to your drone, please? Thanks.
2021-11-24
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AMZN_Adanorth
lvl.2
Flight distance : 3272054 ft
South Africa
Offline

DJI Natalia Posted at 11-24 19:26
Hi there, sorry for the inconvenience. May I know more details about what happened to your drone, please? Thanks.

Hi thanks for responding. I had been flying the drone the same route I had done with my bebop 2 many times and I am not sure what happened but the app caused my iPhone to overheat and not respond. The drone was supposed to be returning to home but never did. https://mavicpilots.com/threads/can-i-please-get-some-help-i-am-heart-broken.117977/page-3#post-1337057 This is the link to the place I got assistance from as no help was offered during my support chats with DJI
2021-11-28
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DJI Wanda
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AMZN_Adanorth Posted at 11-28 08:17
Hi thanks for responding. I had been flying the drone the same route I had done with my bebop 2 many times and I am not sure what happened but the app caused my iPhone to overheat and not respond. The drone was supposed to be returning to home but never did. https://mavicpilots.com/threads/can-i-please-get-some-help-i-am-heart-broken.117977/page-3#post-1337057 This is the link to the place I got assistance from as no help was offered during my support chats with DJI

Hello, there. Sorry for your inconvenience. You may try to enter DJI FLY App- Control - Remote Controller - Phone Charging and disable the button in the future, which will improve the overheating issue of your iPhone. For your question on the title, may we ask that whether you have finished the account binding and remote controller binding?
Here is the mechanism of binding for your reference:
https://www.dji.com/service/djicare-refresh/info#faq

1638412159(1).jpg
2021-11-29
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AMZN_Adanorth
lvl.2
Flight distance : 3272054 ft
South Africa
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This is of no use as I thought was mentioned I no longer have the drone due to its failure to return home
2021-12-1
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DJI Wanda
Administrator
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AMZN_Adanorth Posted at 12-1 15:44
This is of no use as I thought was mentioned I no longer have the drone due to its failure to return home

Hi, there. Sorry for your inconvenience. We have edited the previous post. Would you please check and reply to us? Thanks!
2021-12-1
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