Osmo Action micro sd card not staying in
946 4 2021-11-26
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Ricomix
New
United States
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Hi,
I was recording the past few days (I didn't take the micro sd card in and out), it stayed in for few days. Tonight while recording different shots, all of a sudden, i hear a little click and it said 'no sd card'. I opened it and saw that the micro card was not in. I tried to get it in again but won't stay in. I tried several times with no success. I never had a problem before. My dji refresh is expired. I see there's no service available for this camera anymore. I guess DJI is not repairing this camera and it's no even sold anymore. I bought it at dji.com site and it worked great for 2 years and thanks to Covid I didn't have to shoot more stuff I as wanted. I did shoot some red carpets and behind the scenes photoshoots. Great camera but not too great at night unless you have tons of lights. Now my question is: What's the best solution to make the micro sd card stay IN? tape? any suggestions? I was looking into the new Action 2 or Pocket 2 but I'm afraid I will have this problem again.

Thank you!
2021-11-26
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DJI Stephen
DJI team
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Hello there Ricomix. I am sorry to read and to know that you are having this issue with your DJI Osmo Action and thank you for reaching out. It would be best to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do there best to help and will give out the best resolution for this issue. Again, I am sorry for the trouble and thank you.
2021-11-26
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Fishycomics
Second Officer
United States
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https://www.dji.com/support/product/osmo-action

Get with the online repair
2021-11-26
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Fishycomics
Second Officer
United States
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https://repair.dji.com/repair/price-inquiry

check to see what they charge.
2021-11-26
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Ricomix
New
United States
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Thank you for the help. I just contacted them to repair my camera. It will all depends of the charge if worth it or not for me. I paid 447.00 total from dji site on July 2019
2021-11-26
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