There have been a few people saying the file app installed on the RC Pro can’t transfer files from the controller to the SD, the reason seems to be that the native app does not prompt the user to allow access to the inserted card.

I side loaded a file explorer program ‘Cx  File Explorer’ from APK Pure.

When selecting the SD card it prompts for permission to access the SD card. Once done files can be moved or copied to/from the internal memory & SD card.

After that the native app ‘Files’ will also work as intended.

Cheers thanks for that, it will really help.

Thanks for that also.  Will try tonight.  I don't mess with Android much.  How difficult is it to side load?

Hello there Buzzyone. Good day and thank you for sharing these interesting information with us. Again, thank you for your support and keep flying. .

DJI Stephen Posted at 12-1 19:55
Hello there Buzzyone. Good day and thank you for sharing these interesting information with us. Again, thank you for your support and keep flying.  .

Glad I could assist. If you can forward the issue to your software engineers in time for the January update please :-)

Interesting find.  Thanks for sharing.

I managed to do as you suggested BUT problem now is my iPhone can’t pick up my SD card because of the format, any help much appreciated please

Marcusp1974 Posted at 12-2 10:00
I managed to do as you suggested BUT problem now is my iPhone can’t pick up my SD card because of the format, any help much appreciated please

Not sure what you mean, the format should be FAT so should pose much of an issue, Do you mean if you plug the SD card into a lightning SD card reader?

Buzzyone Posted at 12-2 10:08
Not sure what you mean, the format should be FAT so should pose much of an issue, Do you mean if you plug the SD card into a lightning SD card reader?

Yes sorry if I plug it into the lightning connector

Yeah a bit annoying, although I did sort out a work around that makes the SD card work as it should.

The customised buttons C1 & C2 is a bit of an annoyance.

Marcusp1974 Posted at 12-2 10:40
Yes sorry if I plug it into the lightning connector

I do not seem to have that problem here, if I take the SD card out of the RC Pro and put it in to either an Apple SD USB-C or an Apple Lightning SD Card reader I can access the card no problem.

I can't access the smart controller by plugging a USB-C to lightning cable into RCP. I wouldn't need too to be fair.

Plugging in my iPad (USB-C version) into the drone USB gives access to the SSD & the SD, however the USB-C to lightning cable to the iPhone does not mount the SD or SSD drives, so they cannot be accessed.

Connecting the drone to DJI Co-Pilot (DJI External Hard Drive) mounts the SSD but not the SD.

I too can confirm that File Manage + works great with the RCPRO.

Buzzyone Posted at 12-2 12:15
I do not seem to have that problem here, if I take the SD card out of the RC Pro and put it in to either an Apple SD USB-C or an Apple Lightning SD Card reader I can access the card no problem.

I can't access the smart controller by plugging a USB-C to lightning cable into RCP. I wouldn't need too to be fair.

I will try putting my card direct into the controller and see how I go with that thanks

Thanks for calling this out, getting an RC Pro on Thursday...

Buzzyone Posted at 12-2 00:13
Glad I could assist. If you can forward the issue to your software engineers in time for the January update please :-)

Hi there Buzzyone. Thank you for the reply and for these information. I will cascade these information to the designated DJI department for further attention. Have a safe and a happy flying always. .